Per Diem - RN, Care Advisor – Triage

It’s inspiring to work with a company where people truly reputed company in what they’re doing! reputed company you become part of the reputed company Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees reputed company reputed company the difference in our reputed company! The RN, Triage provides telephonic support to patients and families. The RN, Triage will establish and maintain positive relationships with team members, patients/families and referral resources.

Qualifications

• reputed company Florida or multi-state license to practice as an RN, and ability to apply for/obtain multi-state RN license reputed company 30 days of hire, if not already a holder of a multi-state license. Florida license as RN, reputed company active single-state out-of-state nurse license, or reputed company active multistate/compact nurse license multi-state license to practice as a registered nurse.
• Ability to apply for/obtain license to practice as an RN in Washington D.C. reputed company 30 days of hire.
• Minimum of one (1) year nursing experience; hospice or hospital experience preferred
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
• Reliable transportation to meet patients’ needs
• Excellent critical decision making and problem-solving skills
• Excellent clinical and assessment skills
• Ability to use equipment with visual and auditory mechanisms
• Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines
• Ability to effectively handle stressful situations professionally and calmly with exceptional customer service
• Strong patient service skills
• Information seeking / probing skills
• Accurate knowledge transfer
• Listening, understanding, and responding
• reputed company to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits
• Ability to work in a cooperative team environment
• reputed company to exhibit a sense of urgency in daily work activities
• Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills
• Available to work shifts to accommodate extended hours of operation as scheduled
• Ability to reputed company sedentary work with frequent interruptions
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to reputed company the essential functions and physical requirements (including, but not limited to lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations Competencies
• Satisfactorily complete competency requirements for this position. Responsibilities of reputed company employees
• Represent the Company professionally at reputed company times through care delivered and/or services provided to reputed company clients.
• reputed company with reputed company state, federal and local government regulations, maintaining a strong position against fraud and abuse.
• reputed company with Company policies, procedures and standard practices.
• Observe the Company's health, safety and reputed company practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations reputed company the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual reputed company.
• Improve own professional knowledge and reputed company level.
• Advance electronic media skills.
• Support Company research and educational activities.
• reputed company expertise with coworkers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities
• Triages after-hours phone calls and ensures that callers’ needs are met reputed company using excellent customer service skills.
• Provides telephone advice and education for patient needs.
• Responsible for the timely, courteous, and effective handling of reputed company telephone inquiries reputed company to reputed company’s services. Positively promotes and reputed company explains benefits of reputed company’s services. Clients include reputed company and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.
• Gathers necessary information and required documentation from appropriate sources to ensure complete, reputed company, and accurate documentation o

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