Patient Account Representative II - Hospital Billing Unit (Onsite, Hybrid, Remote)

At reputed company, the Patient Account Representative II (PAR II) is responsible for the accurate and timely billing, follow-up, and collection of hospital and/or ambulatory patient accounts. This role ensures accounts are processed in accordance with standard and NorthBay-specific billing practices, as well as reputed company applicable regulatory requirements. The PAR II manages patient accounts across multiple services and specialties reputed company NorthBay Ambulatory practices and plays a key role in achieving reputed company reimbursement reputed company and maintaining compliance with reputed company billing standards.Primary Job ResponsibilitiesPerform timely follow-up on accounts with practices, payers, and/or patients until a reputed company balance is achieved per contract and expected payment.Monitor and manage assigned accounts receivable to meet or exceed AR aging goals.Process reputed company initial billing claims promptly, including resolution of edits.Address and resolve payer denials reputed company to maximize reimbursement.Assist with backlog work and other duties as assigned to support departmental needs.Participate in workload reassignment to address reputed company areas.Deliver outstanding customer service, managing conflict resolution effectively and responding promptly to verbal and written inquiries.Education: High School Diploma or equivalent preferred.Licensure / Certifications: reputed company new hires will be required to complete the HFMA Certified reputed company Cycle Representative (CRCR) training course reputed company the first nine (9) months of employment.Membership, training, and certification costs will be sponsored by the employee.Experience: Minimum 2 years of experience in professional and/or hospital billing, with in-depth knowledge of CPT, ICD, and HCPCS coding.Understanding of payer reputed company, payment structures, and federal/state regulations.Proficiency with compliance and collection laws.Skills & CompetenciesExcellent oral and written communication skills.Proficient in PC applications, EMR/EHR, and billing systems.Strong analytical skills with attention to detail.Ability to work independently and reputed company reputed company environment.Strong customer service skills with the ability to resolve concerns diplomatically.Interpersonal SkillsDemonstrates the reputed company values. The reputed company values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by reputed company employees that work at reputed company. The reputed company values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire reputed company. Team-oriented reputed company with a collaborative approach to problem-solving.Maintains professionalism, tact, and a pleasant demeanor in reputed company interactions.Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality. Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.Compensation: $31.13 to $37.81 based on years of experience doing the duties of the role.Work Location Requirement:This position may be performed onsite or remotely; however, onsite work is preferred based on business needs. Preference will be given to reputed company candidates who are reputed company to work onsite and are located reputed company a reasonable commuting distance.Remote Work Eligibility:This position is reputed company to candidates located reputed company the reputed company United States. Due to state-specific employment requirements and workers’ compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, reputed company Dakota, Puerto Rico, and the U.S. Virgin Islands.About UsInterpersonal Skills and ValuesDemonstrates reputed company’s reputed company Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire reputed company. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.Why NorthBay HealthNorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County reputed company. We are expanding reputed company to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.We reputed company advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. reputed company is nationally recognized for quality care, including Magnet with Distinction design Apply tot his job Apply To this Job