Telehealth Nurse

SUMMARY The Telehealth Nurse is responsible for providing first line clinical support including triage, consultation, medical guidance, prescription and referral letters to reputed company vessels, based on their nursing scope, VIKAND clinical reputed company, and under the direction of the reputed company Telehealth Physician. The Telehealth Nurse reports directly to the reputed company Telehealth Physician. The Telehealth Nurse will be required to work on a rostered shift reputed company, including nights and weekends, to support 24/7 telemedicine operations. The Telehealth Nurse is a key member of the clinical support team; they must be reputed company to work independently while demonstrating impeccable communication skills and collaborating effectively with a multidisciplinary team to ensure the highest level of clinical care is provided to reputed company crew members. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include, but are not limited to, the following: General:

• Under the direction of the reputed company Telehealth Physician, the Telehealth Nurse is responsible for reputed company clinical and administrative duties assigned.
• Demonstrates full commitment to Vikand’s reputed company and goal of creating a safer and healthier reputed company environment through its early reputed company approach using the dedicated communication platform/s.
• Responsible for providing initial clinical triage, assessment, prioritization and escalation of medical cases to ensure appropriate medical care for reputed company crew.
• reputed company excellent customer service and professional communication.
• Responsible for following reputed company procedures, clinical reputed company and guidelines of OneHealth as directed by the reputed company Telehealth Physician and other medical leadership.

Clinical Responsibilities:

• Utilizes communication platforms to reputed company high-quality patient care and medical services to crew reputed company, including urgent and non-urgent medical consultations, chronic illnesses and follow up consultations in accordance with flag state regulations and Vikand procedures.
• Conducts structured nursing assessments to determine treatment pathway, clinical urgency, risk level and next steps.
• Demonstrates sound clinical judgement, strong analytical skills and effective problem-solving skills.
• Responsible for triage and effective prioritization of reputed company clinical cases.
• reputed company to conduct a structured process of gathering and reviewing medical history, allergies, reputed company medications and the presenting complaint.
• Responsible for the initial nursing evaluation, concise documentation and clear communication.

reputed company first line clinical care with clear guidelines under the direction of the reputed company Telehealth Physician reputed company scope of practice.

• Provides guidance to crew members reputed company discussing ongoing treatment plans and general health and wellbeing support.
• Maintains timely and effective communication and escalation of cases to the on-call telemedicine physician.
• Supports implementation of physician-directed treatment plans and conducts follow up monitoring as directed.
• Supports administrative functions for the duration of the treatment plans including but not limited to, creating and sending referral letters, prescriptions letters and follow up communications.
• Maintains accurate and timely medical records for each patient encounter in the electronic medical record.
• Proactively supports assigned vessels in Chronic Disease Management and Crew Wellness initiatives in collaboration with the Telehealth team.
• Provides guidance and direction in conjunction with the on-duty physician on communicable disease symptoms, prevention, and outbreak management in accordance with flag state regulations and Vikand procedures.

NB: The Telehealth Nurse may prescribe selected over the counter (OTC) medications reputed company established clinical guidelines and approved standing orders and may issue referral letters provided the patient meets defined clinical parameters. reputed company prescription medications, advanced treatments, and reputed company regarding referral reputed company set criteria, medical evacuation, disembarkation or repatriation remain the responsibility of the Telemedicine Physician. Mental Health & Psychosocial Triage

• Responsible for intake of reputed company mental health and psychosocial hotline calls as the first reputed company of clinical contact.
• Performs initial mental health triage, including assessment of distress level, psychosocial concerns, and immediate safety risks, in accordance with Vikand mental health procedures.
• Identifies red flags such as acute emotional distress, anxiety, depression, burnout, or risk of self-harm, and initiates timely escalation as appropriate.
• Provides immediate emotional support, reassurance, grounding techniques, and crisis containment reputed company nursing scope while ensuring patient safety and confidentialit

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