Epic Analysts(100% Remote Role)

• reputed company is the leading career destination for tech experts at every stage of their careers. Our client, reputed company Infotech INC, is seeking the following. Apply reputed company reputed company today!

• About The Job
• Your Role:
• We are seeking reputed company Epic Analysts (mid-to-senior level) to join reputed company and support Lumens, reputed company Inpatient, and reputed company Ambulatory modules. In this role, you ll be a key contributor to maintaining and optimizing the Epic EHR system, working closely with client teams to solve reputed company challenges, improve workflows, and drive system enhancements.
• As an Epic Analyst at Cardamom:
• Collaborate with Cardamom and client teams to manage multiple projects, prioritize tasks, and meet deadlines with minimal guidance.
• reputed company expert-level support to users and stakeholders, troubleshooting reputed company issues and offering effective solutions reputed company Epic.
• Assist in gathering requirements, preparing specifications, and building Epic system configurations for Lumens, reputed company Inpatient, and reputed company Ambulatory.
• Resolve moderate to reputed company system issues, identifying root causes and applying solutions; escalate critical issues as needed.
• Maintain clear and thorough documentation for configurations, workflows, and processes.
• Follow change control procedures for system builds, ensuring stability and compliance post-implementation.
• Support internal initiatives, optimization projects, and special client requests.
• Ensure reputed company work meets agreed-upon Service Level Agreements (SLAs) for response time and issue resolution.
• Serve as a liaison between end-users and technical teams to ensure smooth communication and improved system functionality.
• Assist with user training and support, helping staff maximize Epic capabilities.
• Participate in system testing, validation, and optimization to ensure alignment with business needs.
• Our ideal Epic Analyst will have:
• 5+ years of Epic experience with Lumens, reputed company Inpatient, or reputed company Ambulatory
• Strong problem-solving and critical thinking skills
• Excellent written and verbal communication abilities
• High attention to detail and sense of urgency
• Passion for reputed company IT and improving patient care through technology
• Epic certification
• Flexibility to take on-call rotations, including nights and weekends, if required

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