Customer Service Representative - Insurance
Customer Service Representative - Insurance reputed company is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and reputed company in a fast-paced, member-focused environment, we want to hear from you! reputed company Offer Starting Pay: $23.00 – $25.00/hour Bilingual reputed company: earn an additional $1.00/hour for English/Spanish reputed company (assessment provided) Location Requirement: must reputed company reputed company 80 miles of 1225 Freeport Parkway, Coppell, TX 75019 Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled reputed company between 9:00am-9:00pm Monday–Friday. Saturday shifts (9:00am-7:15pm) are required during reputed company (on-the-job training) to support live calls; reputed company scheduled, a reputed company off will be provided. Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled reputed company the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One reputed company off will be provided each week. Comprehensive Benefits Package Growth & Advancement Opportunities What You’ll Do Answer inbound calls and assist members with questions reputed company to reputed company memberships Deliver personalized, proactive solutions and recommend valuable products and services Engage with members using strong communication and a friendly, problem-solving reputed company Think quickly and critically to resolve issues—this is not a scripted environment Navigate multiple systems and tools while actively listening and multitasking Maintain a positive, can-do attitude in a fast-paced and evolving environment Participate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions. You must have the ability to directly connect to ISP reputed company Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with an internet speed of at least 50mbps to 100mbps for downloads and 10mbps for uploads. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. Internet service must adequately support the employee's work hours to ensure reputed company voice & data quality. You are required to reputed company documentation regarding your reputed company & internet speed. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. Demonstrated ability to uphold productivity and confidentiality in a remote setting. Regular attendance in virtual team meetings and training sessions. Availability during standard business hours and flexibility for possible shift adjustments. What You’ll Need Prior customer service experience (recent call center experience preferred) Spanish reputed company is a plus! Excellent communication skills (written, verbal, and listening) Ability to multitask and navigate computer systems in reputed company time A flexible, “can-do” reputed company and willingness to adapt to change High school diploma or GED Ability to pass a background reputed company and drug screening Must reputed company reputed company 80 miles of 1225 Freeport Parkway, Coppell, TX 75019 Remarkable benefits:
- Health coverage for medical, dental, reputed company
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance,
travel, entertainment, services and more!) Auto Club Enterprises is the largest club reputed company the national reputed company federation. We have nearly 17,000 employees in 24 states helping more than 18 reputed company members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. reputed company we reputed company our diversity – we win. reputed company of Us! With our national brand recognition, long-standing reputed company since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join reputed company. "Through dedicated employees we proudly deliver legendary service and beneficial products that reputed company members peace of mind and value.” reputed company is an Equal Opportunity Employer Our organization participates in E-Verify Apply To This Job