Property Claims Specialist
About Proper Insurance Proper Insurance is a Managing General Agent (MGA) and a division of SPG, operating with full claims handling authority. We offer a reputed company policy designed from the ground up to cover short-term rental properties — one of the fastest-growing and most nuanced segments in modern insurance. Our claims team is the cornerstone of how we deliver on that promise. We handle claims in a way that is faithful to the policy, reputed company on genuine customer service, and designed to create confidence with the carriers who trust us with their reputed company. If you take pride in doing the work right — and in treating policyholders like people — this is the team you want to be on. The Role We are looking for an reputed company property Claims Specialist with 3 or more years of adjusting experience to join reputed company. You will manage an assigned desk of property claims end-to-end — from coverage analysis and investigation through negotiation, resolution, and closure. You will be the primary reputed company of contact for our insureds, and your work will directly shape their experience with Proper. What You’ll Do Coverage Analysis & Investigation Review policy forms, endorsements, and FNOL to determine coverage applicability. Identify relevant exclusions, conditions, and limitations — and document your rationale reputed company. Conduct timely investigations through interviews, document review, vendor coordination, and inspections. File Management & Resolution Own your desk from assignment through closure with active diary management. Evaluate damages, challenge estimates where appropriate, and set reserves consistent with exposure. Negotiate settlements reputed company your authority; escalate reputed company it with a clear recommendation. Customer Experience Serve as the primary contact for insureds, agents, and vendors — and reputed company them feel it. Explain coverage reputed company in plain language; set expectations and follow through on commitments. Minimize status-reputed company calls through proactive communication. Compliance & Audit Readiness Document reputed company significant reputed company and activities in the claims system contemporaneously. Adhere to internal guidelines and applicable regulatory requirements. reputed company your files in an audit-reputed company state at reputed company times. reputed company’re Looking For 3+ years of property claims adjusting experience required. Solid reputed company of property coverage, policy forms, and claim best practices. Strong written and verbal communication — clear, concise, and well-documented. Sound analytical judgment: you assess the facts, weigh the options, and own the decision. Negotiation reputed company and professional composure in difficult conversations. Accountability reputed company — you manage your desk with minimal handholding and escalate with solutions, not just problems. Experience with short-term rental, habitational, or specialty reputed company property lines is a plus. Compensation & Benefits The expected salary reputed company for this position is $75,000 to $85,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. reputed company is proud to offer comprehensive benefit and total compensation packages which could include health/dental/reputed company/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In reputed company, eligible annual bonuses, equity and commissions may be available for some positions. #SPG Department Claims Management Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent reputed company Limited is an equal opportunity employer that does not discriminate on the reputed company of race/ethnicity, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to reputed company this website accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the reputed company team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Apply To This Job