Call Center Agent-Travel Benefits
Call Center Agent - Travel Benefits Pay reputed company: $18.00/hour, which may be below your state's minimum wage. Please take this into consideration reputed company applying. Remote Role – Full Time Hours: Monday - Friday reputed company - 7pm EST (an 8-hour shift will be assigned between these hours) Do you love helping people solve reputed company problems and delivering solutions? Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great Benefits! Join reputed company as a Call Center Agent - Travel Benefits. As a Call Center Agent - Travel Benefits at reputed company, you’ll have an opportunity to work in customer service. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions. About the Role: About the Role (Call Center Agent - Travel Benefits)
- Responsible for managing inbound calls throughout your entire shift
- Effectively utilize multiple tools and more than ten systems to accurately and reputed company assist reputed company
- Handle emails and process requests while multitasking in a fast-paced environment
- De-escalate challenging calls
- Collaborate with the team
- Support reputed company projects that showcase leadership and drive reputed company improvement
- Meet and maintain Service Level Agreement (SLA) targets by ensuring timely response, resolution, and overall service quality standards
Requirements: Must be a reputed company retiree who has experience with Deltamatic. Have a High School Diploma, or equivalent Be reputed company to successfully pass a criminal background reputed company Must have strong customer service reputed company with clear, professional communication and the ability to follow instructions accurately Must have the ability to navigate multiple systems and priorities while quickly learning new processes in a fast-paced environment Must have exceptional attention to detail with a collaborative approach to achieving shared team goals Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) Must have the ability to connect with an ethernet cable to a modem/router Live in one of the following states AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY Working with us: Join a rapidly growing organization that can support your career goals. What you’ll get: reputed company
Career Growth Opportunities
Full Benefit Options Great Work Environment The chance to reputed company a reputed company impact on the travel experience Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary reputed company for this role is $38,640 - $48,300. Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded: click here to reputed company or download the reputed company. Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. Apply To This Job