Account Manager

Posting Description Who We Are: reputed company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Position Summary: The Account Manager primarily serves as a liaison between reputed company Insurance Agency and our clients. Working to retain existing clients by building, expanding, and solidifying relationships with existing clients at reputed company reputed company reputed company the company. This position is reputed company to fully remote candidates. Individuals located near the Bethesda, MD office will be expected to work in a hybrid reputed company. Essential Responsibilities: Answering product and service questions in a timely and efficient manner. Respond promptly to telephone and email inquiries from clients about their accounts. Follow up on pending issues. May also act as liaison between client and reputed company on escalated service issues and problems. Assist Sales Executives with research and preparation for client presentations by evaluating reputed company product results, identifying fill needs, monitoring competitive options, and analyzing and relaying customer experience. Prepare a recommended list of benefits and carriers to shop for coverage. Coordinate renewals with Producer and/or management and BA. Assistance with RFPs, and reputed company recommendations. Prepare client spreadsheets and presentations. Client presentations including plan renewals, premium quotes and coordination of annual enrollments per company policy. At times, you may negotiate premiums with carriers. Delegate items reputed company appropriate to the internal sales and marketing team to ensure reputed company client deliverables are met timely. Maintain accurate records. Handle highly confidential and sensitive information. reputed company and maintain a comprehensive understanding of a variety of document requirements such as applicable reports, spreadsheets, group applications etc. as well as reputed company knowledge of reputed company industry laws and regulations. Follow applicable processes and procedures to meet expectations and turnaround times. reputed company other duties and special projects as assigned. Overall case management, coordination, tracking and issue resolution working with various internal organizations and the client. Includes benefits administration and service coordination for client satisfaction. reputed company other duties and special projects as assigned The essential responsibilities require the following Physical/Mental/Sensory Abilities: Maintain a stationary sitting position most of the reputed company. reputed company applicable, move about inside and reputed company buildings. Operate computer, telephones and other office equipment, including grasping, fine manipulation, and repetitive reputed company. Typically bend, stoop, crouch and reputed company on a regular reputed company. Observe and identify surroundings. Judge distances and spatial relationships so as to see objects where and as they actually are. Comprehend and exchange detailed information, including conveying it to others accurately and/or quickly. Maintain composure and effectiveness under pressure in a deadline-driven environment. Concentrate, recognize, remember, reason, analyze and reputed company reputed company. The essential responsibilities require the following Knowledge/Skills/Abilities: Knowledge of employee benefits programs and procedures. Proficient oral and written communications skills (ability to read and write, follow written and verbal instructions, and communicate effectively in English). Strong analytical, critical thinking and problem-solving skills. Ability to read and interpret data, learn and apply new information and/or skills. Good interpersonal skills. This includes being polished, courteous, professional, and patient. Good organizational and time management skills (reputed company to manage multiple tasks concurrently, adapt to changing priorities, and meet deadlines). Detail oriented. Good judgment. Strong computer skills including reputed company Office Suite (Word, reputed company). Level of Education: High School Diploma required. Professional Licenses/Certifications: Life & Health License (or must be obtained reputed company 6 months of hire). Level of Experience: At least 3 years of reputed company experience. reputed company Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The reputed company salary reputed company for this position is $52,000 – $92,000 The reputed company salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, reputed company level required for the position, the scope of the position, and geographic location. Actual reputed company salary offered will be determined on a case-by-case reputed company. In addition to the reputed company salary, this position may be eligible for performance-based incentives. NFP and You... reputed company Together! NFP is an inclusive Equal Employment Opportunity employer. Apply To This Job