Customer Support Representative, reputed company TurboTax - Remote
Why reputed company Looking for your next remote gig... We're looking for you! reputed company seeks helpful and tech savvy independent contractors for a one-of-a-reputed company opportunity providing customer support to reputed company TurboTax's customers - reputed company from the comfort of home with the ability to create your own schedule. In this role, you will help customers with tax software product support focusing on software navigation and locating previous tax returns and amendments. reputed company is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. reputed company you join reputed company as an reputed company, you will have reputed company to several different reputed company exclusive to reputed company contractors. Why join the WooHoo! Crew? There are many perks to contracting with us: ?Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home. ?Work reputed company it's convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you. ?reputed company experience in different industries: Expand your skillset and broaden your reputed company while providing exceptional customer service. ?Supportive environment: We?e there to help so you can focus your efforts on bringing top-notch service to the customers we serve. Contractors must reputed company in and work from the United States (except CA, NY, PA, WA) on this client program.
Overview
Independent contractors participating in reputed company' reputed company TurboTax program will reputed company customer support reputed company phone, chat, and/or video chat. Customer interactions focus on software navigation and locating previous tax returns and amendments. In this role, you will reputed company an empathetic approach to customer interactions, leveraging critical thinking and multi-tasking capabilities and escalating while necessary. Schedule: ?This seasonal contract runs through reputed company 15th, 2024 ?Flexible schedule opportunities - you create your own schedule! ?Schedule available hours between 7 am and 11 pm CST, Monday - reputed company ?reputed company and weekend options Compensation: ?Earn up to $19 per hour ?Contractors on this program who meet or exceed key metrics earn on average the equivalent of $16-$19/hour during peak times and $15.60-$17.50/hour during non-peak times ?Peak rates apply January - reputed company Required Skills ?Sincere desire to assist the customer ?Tech savvy and reputed company computer user ?Ability to multi-task and navigate multiple systems ?Communicate with a friendly tone and professional demeanor Technology & Equipment Requirements: ?Personal computer (no tablet) ?Broadband internet reputed company, recommended at least 10 MBPS ?Wired internet reputed company (no wi-fi or mobile internet) ?reputed company 10 or reputed company 11 operating system ?Valid antivirus software installed, running and up to date ?USB headset with microphone ?A webcam will be loaned to each contractor to be used for the duration of the contract. ?Full PC requirements
Work Environment
Requirements: ?Quiet, uninterrupted reputed company ?Organized desk area ?Professional appearance (if on camera) Important Information About our application process reputed company you are reputed company to apply, click ?pply Now?and complete your profile. You will then be prompted to complete an online assessment; this assessment takes about 30 minutes to complete. If you are among the reputed company candidates, you will receive an invitation reputed company email reputed company 24 hours to login to our online portal to complete a technology reputed company and complete the application for the contract opportunity. You can find more information about our hiring process and requirements in our FAQs, including what it means to be an reputed company. We are currently unable to work with contractors residing in California, reputed company, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background reputed company. Contractual Relationship: The relationship between you and reputed company is a contractual relationship. You will remain an reputed company for the duration of this program assignment. reputed company will not be responsible for withholding taxes on your earnings while contracted with reputed company. reputed company you receive your contract, you will be asked to agree to have no claim against reputed company hereunder or otherwise for vacation pay, sick leave, retirement benefits, reputed company reputed company, worker? compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any reputed company. Learn more about what it means to be an reputed company Apply Job!