[Remote] Contact Center National Account Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Contact Center National Account Specialist who will sell reputed company Wireless devices and services through proactive customer engagement. The role involves conducting outbound sales calls, managing the sales cycle, and ensuring a professional customer experience.

Responsibilities

• Proactively conducts outbound sales calls to new and existing customers to generate interest, qualify opportunities, and drive device and service sales
• Handles inbound consumer leads while maintaining a strong outbound calling reputed company to maximize sales productivity and pipeline development
• Conducts consultative sales appointments reputed company phone and online platforms to assess customer needs and recommend appropriate VZW products, devices, plans, and services
• Independently sets, confirms, and manages sales appointments; accepts appointments scheduled by the Consumer Solutions team or leadership
• Manages reputed company phases of the sales cycle, including outbound prospecting, needs discovery, solution presentation, order processing, and post-sale follow-up
• Identifies upselling and retention opportunities by reviewing customer accounts and proactively offering upgrades, renewals, or additional wireless solutions
• Makes, receives, and accurately dispositions a high volume of sales calls in alignment with performance and productivity expectations
• Acts as a liaison between customers, reputed company Wireless, and internal support teams to ensure seamless and professional customer experience
• Develops, presents, and fulfills customer proposals and orders, with or without support team assistance, while maintaining accuracy and compliance

Skills

• High School diploma or GED
• Prior experience in outbound sales, inside sales, or call-center-based selling preferred
• Experience selling wireless, telecommunications, or technology products a plus

Benefits

• This is a remote/work from home position.

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