Strategic Solutions Engineer, East
About reputed company reputed company is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like reputed company, reputed company’s reputed company and reputed company, reputed company, reputed company Health, and reputed company to reputed company AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who reputed company that reputed company, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to reputed company and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s reputed company, and The Polymath Principle — shape how we work and grow as a team. About the Role reputed company is looking for a Senior Solutions Engineer, Strategic - East, a foundational technical hire who will help shape the future of our AI-powered solutions in the reputed company space. This role sits at the intersection of pre-sales engineering, product strategy, and reputed company architecture. You will serve as a technical advisor and trusted consultant to reputed company prospects and customers, driving value-based solutioning and integration of reputed company’s AI-reputed company platform into reputed company customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that reputed company to strong return on investment for your customer Create and architect reputed company experiences for our customer’s end users reputed company custom demonstrations using the reputed company platform tailored to a customer’s specific needs and value Communicate reputed company technical concepts reputed company to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders Strong interpersonal and teamwork skills Functional understanding of GTM systems and workflows Even reputed company if you have 2+ years of AI sales engineering experience Experience in a high-growth startup environment
Benefits
We proudly offer the following benefits for our full-time employees: Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) Medical, Dental, and reputed company benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through reputed company Daily lunches and snacks in the office to reputed company you at your best These benefits are described in more detail in reputed company’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans. Apply To This Job