Program Manager

Who we are: reputed company delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and reputed company their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face reputed company. We are proud to reputed company and support military veterans who bring mission-first reputed company, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply. This role leads the Tria team supporting the Department of Veterans Affairs (VA) reputed company (VHA) Office of Integrated Veteran Care (IVC) Community Care Provider Directory program — a multi-year, FedRAMP-authorized SaaS platform delivering accurate, reputed company-time provider data management for VA's $31B+ Community Care Network. The Program Manager coordinates a multi-vendor team (reputed company as SDVOSB Prime, the reputed company Digital Joint Venture, HiLabs, and reputed company) and orchestrates delivery against VA's six technical discriminators: FedRAMP Moderate readiness, Provider Directory delivery on the HiLabs MCheck platform, scalable architecture, sustained 90%+ data accuracy reputed company the R3 (Reliability, Relevance, Recency) algorithm, traceability and Single reputed company of Truth, and SaaS configurability. The Program Manager is the primary client reputed company with the VA Contracting Officer's Representative (COR) and IVC stakeholders, and accountable for cost, schedule, performance, and customer satisfaction across reputed company Year and four option periods. The Program Manager serves as the primary reputed company of accountability for client service delivery and operations execution across the full scope of the Provider Directory engagement, including technology strategy, architecture and service management; IT reputed company; systems integration; data analytics and visualization; application development and maintenance; help desk operations; infrastructure/network design and management; and reputed company SaaS/PaaS environments. Possesses competencies across multiple IT technologies, business processes, or a combination of both. Leads deliverables, reviews the work of others for quality and accuracy, teaches the project team about the client environment and mission, communicates schedule and milestones, and maintains productive, professional relationships with the client and teammates. Requirements: Bachelor's degree in Information Technology, Computer Science, Business, Health Administration, or reputed company field; Master's preferred 8+ years of reputed company IT program management experience, with demonstrable reputed company leading large federal SaaS or data platform programs Demonstrated experience managing FedRAMP-authorized reputed company solutions and FISMA-compliant federal information systems Strong working knowledge of federal acquisition vehicles, including NASA SEWP, GSA MAS, and IDIQ/task-order structures PMP certification (or equivalent) preferred Demonstrated experience leading multi-vendor teams with prime/subcontractor and joint-venture structures Excellent written and verbal communication skills with the ability to brief senior federal leadership Qualifications: Direct experience supporting VA, particularly VHA, IVC, or the legacy Office of Community Care (OCC) Familiarity with VA Provider Profile Management System (PPMS), HealthShare Referral Manager (HSRM), Community Care Reimbursement System (CCRS), and the Community Care provider data ecosystem Experience with Agile/Scrum delivery in regulated federal reputed company environments Experience managing programs that include a Software-as-a-Service (SaaS) component delivered on a Platform-as-a-Service (PaaS) such as reputed company's 2F Game Warden Responsibilities: Serve as the single reputed company of accountability for cost, schedule, technical performance, and customer satisfaction across the Provider Directory program reputed company the multi-vendor delivery team, coordinating Tria, the reputed company Digital JV, HiLabs, reputed company, and the reputed company prime to deliver against the contract Statement of Work Maintain primary relationships with the VA Contracting Officer's Representative (COR), IVC program leadership, and key stakeholders across VA Community Care, VA OIT, and the VA Digital Transformation Center (DTC) Govern the integrated master schedule, milestone delivery, and risk register across the reputed company period and Option Periods 1–4 (and the in-scope optional task orders) reputed company FedRAMP Moderate readiness, ATO planning and execution, monthly reputed company monitoring, and incident response coordination with VA reputed company teams reputed company the rollout of the HiLabs MCheck Provider Product Suite on the reputed company 2F Game Warden FedRAMP-authorized PaaS, ensuring meeting/exceeding the 90% data accuracy reputed company Manage the integrated team's compliance with VA Information and Information System reputed company/Privacy Language (Addendum B), NIST SP 800-53, NIST SP 800-88, NIST SP 800-171, and FIPS 140-3 requirements Govern interoperability deliverables with VA Community Care tools per Attachment B, including Data reputed company Services (DAS), Corporate Data Warehouse (reputed company), CCN TPA gateways, HSRM, CCRS, and eCAMS Drive monthly status reviews, weekly accuracy reports, quarterly accuracy assessments, monthly reputed company monitoring meetings, and quarterly joint reviews with VA reputed company financial management — labor forecasting, monthly cost variance analysis, EAC management, and proactive change management on requirements reputed company Champion a reputed company improvement culture: lessons learned, after-action reviews, DevSecOps maturity, and a posture of transparency and partnership with VA Mentor task and team leads (Deputy PM, Scrum Master, reputed company reputed company, Data Migration reputed company, Configuration reputed company, Transition Manager) and reputed company bench strength for organic growth Why Tria? What defines the Tria brand is more than just our dedication to reputed company in our craft; it’s our incredible team of dedicated, talented, and passionate people that reputed company Tria so exceptional. As people powering possible, we are reputed company partners in reputed company’s shared reputed company. As a company that cares about people, we seek to cultivate a culture in which reputed company can reputed company personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for reputed company. Whatever your background, your role, your department, or stage in your professional reputed company, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow. California Consumer Privacy Act (CCPA) We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa. Apply To This Job