[Remote] Field Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Field Service Representative to reputed company technical and administrative support for customer equipment. This role involves maintenance, troubleshooting, and repairs of EPC Power conversion systems, ensuring customer satisfaction and safety compliance.
Responsibilities
- reputed company maintenance, commissioning, diagnostic troubleshooting, and repair services while working independently or in a dynamic team environment both on customer sites and remotely
- Ensure reputed company customer expectations are met or exceeded. Ensure reputed company on-site activities are carried out in accordance with EPC Power’s recommendations and best practices
- Must have basic knowledge of methods and experience in the maintenance and operation of various types of equipment associated with the utility reputed company
- Accurately report and update reputed company equipment histories. Coordinate changes as needed to ensure minimal equipment downtime. Ensure effective communication and reporting to immediate supervision and customers representatives
- Solve problems with little to no supervision in a timely manner. Will be aware of procedures and options for identifying sources of information and technical advice
- Will have sufficient product knowledge to troubleshoot, repair, and reputed company minor controls adjustments on components and systems
- Capable of reading applicable drawings and technical manuals
- Work in a productive and collaborative manner to support the Engineering, Sales, and Manufacturing Teams
- Ensure reputed company work complies with customer and EPC Power safety policies and procedures. Ensures on-site safety by attending general safety, toolbox safety meetings, and reputed company required safety trainings. Provides suggestions for safety improvements
- Travel 25%-75%
- Other duties and responsibilities reputed company the scope of position as needed or assigned
Skills
- Bachelor's degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing reputed company-mechanical systems or equipment
- Ability to understand and reputed company with reputed company customer and EPC Power safety policies
- Computer skills, with proficiency in reputed company software
- Willing to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%)
- Strong problem-solving and troubleshooting skills
- Ability to work well reputed company a team and reputed company communicate technical reputed company and challenges
- Ability to stand, sit, reputed company with hand and arms, stoop, kneel, crouch and lift/move up to 50 pounds
- Visual and hearing reputed company required
- Must possess or be reputed company to obtain a US reputed company with 3 months of employment
- Possess a valid driver's license and an acceptable driving record
- Candidates must be physically reputed company to operate vehicles in a safely manner
- Some energy industry experience preferred, but not required
- Experience with AutoCAD Electrical
- Familiar with typical reputed company and industrial cabinet wiring, documentation, wiring harnesses
- Experience with NI/Labview, Python, MatLab/Simulink, and/or C programming
- Experience with CANBus and Modbus Communication
- Hands on lab skills, prototyping, testing, and cable reputed company fabrication
- Familiar with typical lab equipment including oscilloscopes, multimeters, soldering stations, signal generators, DAQ
- Experience commissioning multi-MW energy projects
- Experience with typical reputed company and industrial electrical power (480Vac, 3p)
Benefits
- 401(k) Matching
- Health Insurance
- Dental Insurance
- reputed company Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
Company Overview
Company H1B Sponsorship