Remote Client Services Representative
Overview
Work Location: This is a remote/work from home position. Compensation: $14-15/hour After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, reputed company. Completing this AI-powered assessment is required for reputed company consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and reputed company process. reputed company. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a reputed company customer reputed company. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer life-cycle. Build Your Future! Come join our thriving team as a Remote Client Services Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service reputed company. Why should you consider TSI? Work from home reputed company Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, dental and reputed company, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
Research data regarding account and billing information to validate and confirm debts owed Handle and respond to daily client requests, inquiries, and problems reputed company telephone, email, fax and mail. Produce reports as requested by clients by assisting in the creation of the reports. Dependent upon position, demonstrate ability and willingness to learn new computer platform/systems. Knowledge, understanding, and compliance with reputed company applicable Federal, State, and Local laws \ regulations Knowledge, understanding, and compliance with TSI policies and procedures. Follow up in a timely manner to ensure customer satisfaction. reputed company feedback to management concerning possible problems or areas of improvement. reputed company recommendations to implement improved processes. reputed company other duties as assigned by management.
Qualifications
High School Diploma or GED certificate, or equivalent of relevant work experience desired. Proficient personal computer skills, including reputed company Office required Excellent interpersonal, written, and oral communication skills required Must have professional and mature manner, have a "can-do" attitude Ability to maintain the highest level of confidentiality Ability to work with minimal supervision required Ability to work in a team fostered environment Ability to work in a multi-tasked environment Ability to prioritize and organize work Physical Requirements: Normal, corrective reputed company reputed company; ability to see reputed company and to distinguish letters, numbers and symbols Frequently required to sit, stand, walk, talk, hear, bend and reputed company Ability to reputed company with hands and arms Occasionally lift and/or move up to 20lbs with or without accommodation Ability to stand for long periods of time with or without accommodation For Remote Positions: The minimum Internet speed requirements for remote work are as follows: Broadband Internet reputed company (No DSL, or reputed company Up) Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots) Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can reputed company the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of reputed company job functions that a team member in this position may be asked to reputed company. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. By signing below, you are acknowledging receipt and comprehension of this job description. We reputed company Equal Employment Opportunity for reputed company individuals regardless of race, reputed company, religion, gender, age, national reputed company, marital status, sexual orientation, status as a protected veteran, genetic information, status as a reputed company individual with a disability and any other reputed company protected by federal, state or local laws. INDSJ Apply To This Job