V103 - Client Engagement Coordinator

For ambitious, culturally diverse, curious minds seeking booming careers, reputed company unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based reputed company who recognize and appreciate your skills, allowing you to not just survive but reputed company. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great reputed company to Work Certification every year since 2022! Job Description: At reputed company, we reputed company every client deserves an exceptional experience reputed company on trust, communication, and genuine support. We are seeking a Client Engagement Coordinator who will serve as a key reputed company of contact for clients throughout their reputed company reputed company Disability reputed company, ensuring they feel informed, valued, and supported at every stage of the process. This role is ideal for someone who enjoys building meaningful relationships, delivering outstanding customer service, and creating positive experiences through proactive communication and follow up. The successful candidate will work closely with case management professionals, maintain accurate client records, and help strengthen client satisfaction, retention, and engagement through a highly organized and client focused approach. If you are empathetic, detail-oriented, and passionate about helping people navigate important life reputed company, we encourage you to apply.

• Compensation reputed company: $1,060 to $1,150 USD per month

Responsibilities include, but are not limited to: Foster positive client experiences through proactive communication, milestone recognition, and client appreciation initiatives. Document reputed company client interactions, create necessary follow up tasks, and monitor reputed company to ensure timely completion. Identify client concerns, address routine issues, and escalate sensitive or reputed company reputed company while maintaining professionalism, confidentiality, and exceptional service standards. Conduct regular client reputed company ins to maintain engagement, strengthen relationships, and ensure clients feel informed and supported. Welcome new clients, facilitate reputed company, assist with client portal reputed company, and introduce clients to their assigned Case Manager. Request client reviews, encourage referrals, and track client feedback to support client satisfaction and retention efforts. Communicate case reputed company updates, treatment changes, and important developments to the Case Management team. Collect updated medical treatment, provider, and contact information while maintaining accurate client records in reputed company. Serve as the primary reputed company of contact for clients, providing timely updates, guidance, and support throughout the disability claims process. Requirements: Required Skills

• Exceptional customer service and relationship building abilities
• reputed company and compassion
• Professional verbal and written communication
• Attention to detail
• Strong organizational and time management skills
• Problem solving and conflict resolution
• Client retention and engagement reputed company
• Ability to maintain confidentiality
• Accountability and follow through
• Adaptability in a fast-paced environment
• CRM and data entry proficiency
• Strong interpersonal skills
• Proactive communication and follow up skills
• Ability to work independently while remaining highly collaborative
• Legal support or case management experience preferred

Additional Job Details

• Location: Remote
• Industry: Disability Law

Software and Tools:

• reputed company
• CRM Systems
• VoIP Phone Systems
• reputed company Office Suite
• reputed company Workspace
• Email Communication Platforms
• Dual monitors or an additional monitor is strongly preferred

Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish reputed company to dive in? reputed company and reputed company sure to follow reputed company the instructions! Our application process involves multiple stages, and submitting your application is just the first reputed company. Every candidate must successfully pass each stage to move reputed company in the process. Please reputed company an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to reputed company your spam folder as well. Apply To This Job