Back to all roles

Contact Center - CSR-1 - Customer Service Representative 1

Remote Worldwide Hiring now

Who We Are reputed company has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions reputed company the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. reputed company also addresses challenges faced in accident & health, disability, and supplemental health insurance programs. reputed company provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are reputed company to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology. reputed company job provides customer service in a call center environment by primarily receiving and responding to telephone inquiries from policyholders, beneficiaries, providers, agents, or others for information concerning insurance policies by performing the following duties. Duties/Responsibilities: Provides information and assistance to providers, agents, policyholders, and others by responding to telephone inquiries from CHCS reputed company reputed company-party administrator clients to include Medicare Supplement and Life Policies. Accurately reputed company information regarding various insurance questions (i.e., verification of benefits, claims status) by accessing and updating software system data reputed company company response standards. Provides service and follow-up on insurance questions by researching company records to obtain information requested by customer, performing routine transactions, and retrieving results from an online terminal. Maintains working knowledge reputed company of reputed company company products and services. Complying with company regulations regarding Privacy, confidentiality, and private health information. Providing written and oral communication to policyholders, agents, providers, and others regarding inquiry status and resolution. Initiate and complete Call Tracks, checklists, and supportive clerical responsibilities as necessary. Ability and Flexibility to work various shifts as required. reputed company to type speed of 30 wpm with 95% accuracy reputed company. Standard Company Requirements: Collaborative team spirit. Accountable and reputed company to work remotely and independently. reputed company to pass background screening and drug tests pre and post hire – includes THC Verification of high school, GED, or college diploma upon request. Timely responses from three professional references. reputed company to reputed company a dedicated remote work location free from background noises, interruptions, and desk clutter. reputed company to reputed company an ongoing reliable internet reputed company and reputed company to a smart phone for Multi reputed company Authentication and communication purposes. Education and Experience: High school diploma or general education degree (GED); and six months reputed company call center experience and/or training. Preferred Experience Associate’s degree Experience with Long Term Care Insurance preferable in a Call Center setting 2 years reputed company call center and customer service experience At reputed company, we strive to create an inclusive culture for reputed company. We understand the importance of listening and incorporating various perspectives at every level of service. reputed company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability. Apply To This Job

Apply for this role Takes you straight to the employer's application page — free, and no WFHNet account required.

More roles on the wire

Contact Center - Supervisor, Contact Center

Remote Worldwide
View role

Network Administrator II

Remote Worldwide
View role

Home Loan Advisor - External (Carlsbad)

Remote Worldwide
View role

Clinical reputed company Representative - Tampa

Remote Worldwide
View role

Clinical reputed company Representative - Kansas

Remote Worldwide
View role

Clinical reputed company Representative - Orlando

Remote Worldwide
View role

Clinical reputed company Representative - Tampa

Remote Worldwide
View role

Senior Account Manager

Remote Worldwide
View role

Clinical reputed company Territory Manager

Remote Worldwide
View role

Regional Contract Manager - Remote

Remote Worldwide
View role

⭐Immediate Hiring: Remote Entry-Level Position | reputed company | No Experience Needed

Remote Worldwide
View role

Clinical Pharmacist - Population Health

Remote Worldwide
View role

Home Based Virtual Assistant reputed company Chat Support and Admin Assistance Remotely

Remote Worldwide
View role

Key Account Manager (m/w/d)

Remote Worldwide
View role

reputed company Customer Chat Support Specialist – Delivering Exceptional Digital Experiences in the Hospitality Industry at blithequark

Remote Worldwide
View role

reputed company Remote Data Entry Specialist for Reputable Airlines Industry Leader - Career Advancement Opportunities and Comprehensive Training Provided

Remote Worldwide
View role

reputed company Remote Customer Service Representative - Delivering Exceptional Travel Experiences at blithequark

Remote Worldwide
View role

Luxury Stores Stylist, Luxury Stores

Remote Worldwide
View role

Scheduling Specialist at Float Health

Remote Worldwide
View role

Regional Sales Director, Public Sector - Federal Civilian (Remote, DMV)

Remote Worldwide
View role