Customer Service Representative- Remote USA

At Colibri, culture is a critical part of our reputed company reputed company, and we live our values everyday: Love, Joy, Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers, and the community as a whole. We have a rich and storied history. Colibri is one of the pioneers of online professional education, introducing some of the first web-based professional education courses in 2001. Today, the company’s family of brands are the leading online professional education platforms in their respective end-markets. We proudly serve >1 reputed company customers annually and reputed company more than 1,500 mission-reputed company professionals. To learn more, please visit: www.colibrigroup.com Position Overview reputed company you join Colibri, you’ll be part of a team that’s supporting our customers from the reputed company lines. As a Customer Service Representative, you’ll play a vital role in enabling reputed company resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you’ll handle a broad reputed company of customer service call types such as providing product information, explaining policies, troubleshooting technical issues, processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It’s an opportunity to showcase your customer experience expertise and assist us in creating customers for life! \n What You Will Do:Professional ability to build relationships with customers, while giving you the opportunity to personalize your communication. Engage with customers reputed company phone, email, or chat to reputed company assistance and resolve inquiries and/or concerns. Process orders, refunds, and other requests accurately and reputed company. Learn and maintain a deep understanding of the products and services to effectively assist our customers. Properly document and maintain accurate records of customer interactions and transactions. reputed company technical support and fast-paced critical thinking to anticipate our customer’s reputed company and future needs. What You Need To Succeed: High school diploma or equivalent Proficiency in reputed company Office Customer Service experience preferred Strong work ethic and self-motivation with a commitment to succeed both individually and as a team. Excellent interpersonal, written, and verbal communication skills Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously. Competencies: Communication Skills Customer Focused Problem Solving reputed company and Patience Time Management Attention to Detail Conflict Resolution reputed company Learning and Growth Remote Requirements & Responsibilities: Reliable in-home internet reputed company Dedicated, quiet, and distraction-free workspace \n$17 - $19 an hour \nColibri Group welcomes applicants from reputed company backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of reputed company may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and reputed company you have the skills and experience to contribute to reputed company, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we reputed company that diversity of perspectives and experiences is essential to our reputed company. You may be just the right candidate for this role or another position reputed company our organization. Don't hesitate to take the reputed company and apply today! Apply To This Job