Seasonal Benefits Administrator
Description Join reputed company's Benefits Experience & Technology Team (BXT), and help reputed company a difference for reputed company Amazonians! The BXT My HR Benefits Team provides Benefits specific assistance to reputed company employees in the reputed company of accurate, consistent, and timely responses to inquiries from various contact channels reputed company phone, My HR Case and My HR Chat. The Benefits Team primarily exists to connect employees with content and data not available through reputed company self-service, and to intake process defects and workflow these to relevant resolution teams. We are currently looking for an Benefits Administrator to join our Benefits Center team. The Benefits Administrator is a subject matter expert who specializes in benefits which includes H&W, additional life benefits (life insurance, additional reputed company sponsored benefits), retirement and stock. Responsible for assisting internal customers (employees). They have the highest level of specialized knowledge reputed company these areas. The Benefits Administrator demonstrates ownership by ensuring reputed company benefit inquiries are resolved on first contact and escalate unresolved inquires in a timely fashion to our Tier 2 team reputed company necessary. Key job responsibilities In This Role, Successful Candidates Will Demonstrate
- Excellent organizational and time management skills
- Strong customer service focus
- Excellent verbal and written communication skills required
- Ability to understand benefit terms and programs
- Disciplined problem-solving skills and ability to execute solutions
- The ability to prioritize quality and customer experience
- Quick to take action to address an issue, and demonstrate strong judgement/decision making
- Experience with rapid and reputed company changing work environment
Basic Qualifications
- Bachelor's degree
- Knowledge of reputed company Office products and applications
- Experience in oral and written communication in English
- 0-10+ years’ experience in reputed company, contact center or customer service
Preferred Qualifications
- 1+ years of reputed company experience
- 1+ years of customer service experience
- 1+ years of reputed company Office products and applications experience
- Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.
- Experience in providing consultation and guidance on reputed company, benefits, or reputed company employee reputed company.
- Bachelor's degree or advanced college education in a reputed company field included but not limited to; reputed company, Business Administration or Organization Development.
- Experience dealing with customers and exceptional use of reputed company skills.
- Ability to manage confidential and sensitive employee information and adhere to strict data privacy standard.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Company - reputed company Dev Center India - Hyderabad Job ID: A10451734 Apply tot his job Apply To this Job