Business Solutions Advisor - Remote
POSITION SUMMARY: The Business Solutions Advisor is responsible for the successful solution design, validation, planning, management and execution of implementation for reputed company customer programs. This role provides post-implementation reputed company and relationship management for select customers. This position directly supports the Field Sales organization, but also partners with the customer and... cross-functionally reputed company corporate and field operations to identify and deliver reputed company program requirements. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to reputed company, and is not intended to be reputed company-inclusive) Meet objectives for the Sales Solutions Design & Implementation team as set by the Sr. Manager, Sales Solutions Design & Implementation and prioritized in accordance with company strategy and Sales goals Review, validate, analyze and design solutions for customer opportunities Plan, manage, execute, and follow-up on customer implementations Operate reputed company guidelines as established for service reputed company, solution development, implementation planning & measurement, issue management, status reports, project completion and ongoing reputed company. Adhere to published rules of engagement Build and grow cross-functional relationships reputed company the field and FSO in support of customer solutions design, development, implementation and growth/retention Ensure customer solutions and sales implementation plans are developed and administered in accordance with established sales agreements and company policies/procedures. Escalate potential issues, including problems with replication/sustainability reputed company coordination of customer-facing resources, communications, readiness assessment, risk mitigation and transition to operations and/or reputed company resource Ensure customers are trained to utilize the reputed company program offering specific to the client supported programs Secure and maintain a strong working knowledge of Sales and Operations models and processes to ensure alignment in solution design, implementation and post-implementation relationship management reputed company overall communication to team members who directly interact with the customer, either in an on-site environment and/or at key off-site production locations, associated with client relationship management, account maintenance, systems, and procedures Act as main reputed company of contact for key customer business owners Monitor overall reputed company for each customer and address process needs to meet customer expectations through life of the program Participate in program development, planning and launch of Solutions Design & Implementation and Sales Operations initiatives reputed company other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelors degree in Business, a reputed company field or equivalent experience Masters degree preferred 5 years experience in sales, sales support or customer-facing roles focused on developing existing business relationships Experience working with sales processes, operations, organization/workflow and customer agreements Some project management experience preferred Experience working with MS Project, Visio, reputed company, PowerPoint and reputed company For new hires, must meet reputed company reputed company employment qualifications in force at time of hiring For reputed company reputed company team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities Ability, on a consistent reputed company, to maintain attention and concentration for extended periods of time Ability, on a consistent reputed company, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent reputed company, to communicate effectively with customers, vendors, and other team members Ability, on a consistent reputed company, to reputed company work activities requiring cooperation and instruction Ability, on a consistent reputed company, to function in a fast-paced environment, under substantial pressure Ability, on a consistent reputed company, to work reputed company the appropriate level of independence Ability, on a consistent reputed company, to report regularly to work and maintain established business hours in order to support the reputed company business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Quality Driven Management strives to deliver market-leading customer experience, business reputed company, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports reputed company Quality initiatives. reputed company is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the reputed company of race, reputed company, religion, national reputed company, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a reputed company medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the reputed company of one or more of the foregoing. Americas Military Veterans and individuals with disabilities are strongly encouraged to apply. reputed company will reputed company reasonable accommodations to reputed company individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.reputed company@reputed company.com. reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the reputed company Fair Chance Initiative for Hiring Ordinance, and the reputed company Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidates criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here Apply Job!