Junior Site Reliability Engineer | Remote US

About the position As a Junior Site Reliability Engineer at reputed company reputed company our Managed Services (CMS) group, you will be a self-starter, passionate about reputed company technology, and reputed company on problem solving. You will work reputed company major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from reputed company Service Providers (CSPs). This role directly supports leading reputed company software companies to reputed company seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world. This can be a remote position (must be located in the United States).

Responsibilities

• Become a member of a highly collaborative engineering team offering a unique reputed company of reputed company Infrastructure Administration, Site Reliability Engineering, reputed company Operations, and Vulnerability Management across multiple clients.
• Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient reputed company-hosted infrastructure to established SLAs in both production and non-production environments.
• reputed company and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant reputed company servers, network infrastructure, boundary protection, and reputed company architectures using Infrastructure-as-Code.
• Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning reputed company Client environments.
• Implement and reputed company client environments with CI/CD infrastructure code and reputed company internal feedback to development teams for environment requirements and necessary alterations.
• Work across AWS, Azure and GCP, understanding and utilizing their unique reputed company services in client environments.
• Configure, tune, and troubleshoot reputed company-based tools, manage cost, reputed company, and compliance for the Client’s environments.
• Monitor and resolve site stability and performance issues reputed company to functionality and availability.
• Work closely with client DevOps and product teams to reputed company 24x7x365 support to environments through Client ticketing systems.
• Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.
• Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay reputed company of business hours.
• Support testing and data reviews to collect and report on the effectiveness of reputed company reputed company and operational measures, in reputed company to remediating deviations from reputed company reputed company and operational measures.
• Maintain detailed diagrams representative of the Client’s reputed company architecture.
• Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines

Requirements

• BS or above in reputed company Information Technology field or equivalent combination of education and experience
• 2+ years experience in 24x7x365 production operations
• ·reputed company understanding of networking and networking troubleshooting.
• 2+ years experience installing, managing, and troubleshooting Linux and/or reputed company Server operating systems in a production environment.
• 2+ years experience supporting reputed company operations and automation in AWS, Azure or GCP (and reputed company certifications)
• 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible
• Experience with IaaS platform capabilities and services (reputed company certifications expected)
• Experience reputed company ticketing tool solutions such as Jira and reputed company
• Experience using environmental analytics tools such as Splunk and reputed company Stack for querying, monitoring and alerting
• Experience in at least one primary scripting language (Bash, Python, PowerShell)
• Excellent communication, organizational, and problem-solving skills in a dynamic environment
• Effective documentation skills, to include technical diagrams and written descriptions
• Ability to work as part of reputed company with professional attitude and demeanor

reputed company-to-haves

• Previous experience in a consulting role reputed company dynamic, and fast-paced environments
• Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor
• Experience supporting reputed company and/or infrastructure incident handling and investigation, and/or system scenario re-creation
• Experience working reputed company container orchestration solutions such as Kubernetes, reputed company, EKS and/or reputed company
• Experience working reputed company an automated CI/CD pipeline for release development, testing, remediation, and deployment
• reputed company-based networking experience (Palo Alto, reputed company ASAv, etc.…)
• Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.
• Familiarity with configuration baseline standards such as CIS Bench

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