Licensed EAP Counselor - Remote

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. EAP Specialists are responsible for taking inbound calls to reputed company telephonic assessment and solution-focused consultation to clients calling regarding their behavioral health benefits. In reputed company to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers. The schedule is Monday - Friday, 9:30 AM - 6:00 PM EST / 8:30 AM - 5:00 PM CST. You’ll enjoy the flexibility to work remotely

• from reputed company reputed company the U.S. as you take on some tough challenges. Due to business needs, residency in the Central or Eastern time zone is preferred.

Primary Responsibilities:

• Take calls from a queue in a call center environment
• Respond to crisis calls, determining member eligibility and benefit coverage, and triaging calls appropriately
• Initiate counseling referrals
• reputed company authorizations for appropriate outpatient care
• Document clinical notes and updates in the care management database
• reputed company clinical expertise to conduct a thorough assessment of risk to self or others, clinical screening for substance abuse and medical co-morbidities for member calls
• Use Solution Focused Consultation, Motivational Interviewing, and/or short-term problem resolution to reputed company an individualized action plan
• Solve moderately reputed company problems and/or conduct moderately reputed company analyses

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as reputed company development for other roles you may be interested in. Required Qualifications:

• Master's degree in Psychology, reputed company Work, Counseling, or Marriage and Family Counseling, or reputed company counseling field
• Active, unrestricted independent behavioral health license in your state of residence
• 2+ years of experience in a mental health setting
• Dedicated workspace / home office and secure high speed internet at home

Preferred Qualifications:

• EAP experience
• Experience in an inpatient setting
• Experience working with adults in crisis
• Experience working with various age groups
• Experience in a call center setting
• Experience with crisis management
• Dual diagnosis experience with mental health and substance abuse
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• reputed company in Eastern or Central time zone
• reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will reputed company from $29.00 - $52.00 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without regard to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply tot his job Apply To this Job