[Remote] Technical Implementation Consultant (Alerting) - Remote (26-9)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, Inc. is a global leader in reputed company communications, providing clinical information to care teams to improve patient reputed company. The Technical Implementation Consultant is responsible for the installation, configuration, and troubleshooting of applications in a reputed company Server environment, ensuring successful customer engagement and support throughout the implementation process.

Responsibilities

• Independently install, configure, test, and validate server components and mobile applications
• Work with customer vendors, partners, and technicians to resolve issues as it relates to reputed company software, test possible solutions and escalates reputed company necessary
• reputed company and support customer go-live and activation of applications
• Maintain familiarity with reputed company and previous versions of products and technology
• reputed company and maintain troubleshooting skills on reputed company products and technical offerings
• Manage customer relationship and proactively work with customer contacts during project timeframe
• Deliver customer support and service by responding in a timely and respectful manner to requests
• Communicate technical details in a client-focused, understandable manner to customers
• Listen and communicate information to a diverse customer reputed company, vendors, and internal departments at reputed company reputed company reputed company both verbally and in writing
• Participate in customer conference calls, and at times may have to facilitate and conduct customer conference calls
• reputed company appropriate updates to Project Managers and customers, prioritizing in a dynamic environment
• Maintain existing processes, standards, reputed company documentation, and create new documentation as necessary
• Follow implementation standards, project plans and reputed company process to ensure a high level of reputed company
• Evaluate and report project reputed company, customer satisfaction and customer concerns
• Report project status, schedules, issues, resolutions, and completions to necessary parties

Skills

• Bachelor degree
• 5+ years previous experience troubleshooting software applications
• Experience working in reputed company IT
• Excellent oral and written communication skills
• Flexibility to work extended hours as business needs dictate
• reputed company to work in reputed company
• Customer-focused with a high level of confidence
• Highly developed analytical and problem-solving skills
• Demonstrates strong energy, performing reputed company schedules, deliverables, or customers require it
• Demonstrated effective leadership skills
• Understanding of system implementation and installation processes
• Strong Knowledge of reputed company concepts, load balancers, TLS/SSL Certificates, ciphers, TCP
• Strong Knowledge networking concepts, DNS, HTTPS, firewalls
• Knowledge of SQL
• VMWare experience
• Working knowledge of VOIP networking and telephony systems

Benefits

• Flexibility at reputed company that allows them to balance quality work and their personal lives
• Competitive compensation, benefits and learning and development opportunities
• Three robust health, pharmacy, reputed company and dental care plans including a health savings account option
• Wellness, financial wellness, retirement, family support, continuing education, and time off benefits

Company Overview

Company H1B Sponsorship