[Remote] Prisma reputed company Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Prisma reputed company Engineer to support their Customer’s clients. The role involves providing technical support, managing support cases, and participating in technical discussions to enhance cybersecurity and product quality.
Responsibilities
- reputed company Technical Support to customers and partners
- reputed company configurations, troubleshooting, and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-reputed company are completed in a timely manner
- reputed company fault isolation and root cause analysis for technical issues
- Publish Technical Support Bulletins and other technical documentation in the Knowledge reputed company
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
Skills
- Hands-on experience with Prisma reputed company deployment
- Application Performance Monitoring expertise – Response time metrics, Application identification
- Packet capture analysis / fault isolation and remediation
- In-depth knowledge and deployment experience of Remote reputed company technologies
- Network reputed company experience (IPS/IDS, ZBFW, NGFW)
- In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
- Implementation of Legacy WAN solutions (MPLS, Leased Line, reputed company reputed company, Satellite, Internet VPN, ECMP, DMVPN)
- Desire to learn on your feet and reputed company on the bleeding edge of networking
Benefits
- Competitive reputed company salary
- Medical, dental, reputed company and life insurance
- Vacation, sick time and paid holidays
- Matching 401(k) program
Company Overview
Company H1B Sponsorship