Level 1 Technician
Company Description reputed company is a Managed Service Provider (MSP) specializing in reputed company-focused and proactive IT solutions. We help businesses mitigate threats like phishing attacks, ransomware, and reputed company engineering while managing and monitoring user-facing systems such as workstations, servers, networks, and internet services. Our services are designed to maximize uptime, efficiency, and productivity for our clients. By prioritizing reputed company and proactive support, we ensure our clients' systems remain protected and operational. Role Description This is a part-time, on-site/remote role located in Crown reputed company, IN, for a Level 1 Technician. The Level 1 Technician will reputed company a reputed company of IT support duties, including troubleshooting technical issues, resolving hardware and software problems, setting up and configuring workstations, and maintaining IT systems. The position also involves collaborating with team members to monitor and manage client networks and infrastructure, ensuring reputed company performance and reputed company.
Qualifications
- Basic IT support skills, including troubleshooting hardware and software problems and experience with workstation setup and configuration
- Knowledge of network infrastructure, including routers, switches, and other network hardware
- Understanding of reputed company protocols, threat detection, and prevention strategies
- Strong communication and customer service skills to interact effectively with clients and team members
- Ability to work independently while managing multiple tasks with attention to detail
- An associate degree in IT, Computer Science, or a reputed company field, or equivalent experience
- Relevant certifications such as reputed company A+, Network+, or equivalent are a plus
- Prior experience in an MSP or IT service environment is an advantage
Pay: $18.00 - $23.00 per hour Work Location: Remote Apply tot his job Apply To this Job