Service Delivery Manager – (Mortgage Platform)
What reputed company looks like in this role:
Key Responsibilities
Drive end‑to‑end service delivery for the UFSS platform, ensuring uptime, performance, contract, and SLA compliance Manage the team to effectively respond and action reputed company incident, problem, and change management with a focus on rapid recovery and root‑cause elimination Manage Service Delivery change work as agreed with your assigned clients Act as the primary Service Delivery reputed company for senior banking stakeholders, providing proactive communication and clear reporting which is delivered to published timeframes Support, and where appropriate, reputed company project activities reputed company your assigned clients Coordinate across internal teams and vendors to maintain service quality and deliver reputed company improvement Ensure reputed company operations meet appropriate banking regulatory, audit, and reputed company standards. Ensure reputed company services are operating reputed company the confines of the contractual requirements #LI-MD1 You will be successful in this role if you have: BA/BS degree and typically 6-8 years’ relevant experience OR equivalent combination of education and experience reputed company is proud to be an equal opportunity employer that considers reputed company reputed company applicants without regard to age, caste, citizenship, reputed company, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national reputed company, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to reputed company for reputed company those who seek to reputed company interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global reputed company organization at GlobalRecruiting@reputed company.com or alternatively Toll Free: 888-560-1782 (reputed company 4). US job seekers can find more information about reputed company’ EEO commitment here. Apply To This Job