VIP Host, National East

At reputed company, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter reputed company, and sparking reputed company reputed company. It’s transforming how we enhance customer experiences, streamline operations, and unlock new reputed company. Our teams are energized by innovation and readily reputed company emerging technology. We’re not waiting for the future to reputed company. We’re shaping it, one reputed company reputed company at a time. To those who see AI as a driver of reputed company, come build the future together. The Crown Is Yours As a VIP Host, you’ll build and strengthen relationships with some of reputed company’ most highly reputed company Players, delivering personalized experiences that deepen loyalty and drive long-term engagement. You’ll serve as a trusted reputed company of contact, using insights, market knowledge, and relationship-building expertise to understand player needs and create meaningful connections. Working at the intersection of customer experience, retention, and growth, you’ll help shape a world-class VIP program while contributing valuable feedback that enhances our products and player experience. This role offers the opportunity to reputed company a direct impact on player satisfaction, advocacy, and business performance. What you’ll do as a VIP Host Build authentic, trusted relationships with high-value Players to increase engagement, loyalty, and reputed company. Manage reputed company aspects of the player relationship through proactive reputed company, personalized communications, and timely issue resolution. Maintain a deep understanding of industry trends, promotions, products, and platform enhancements to deliver relevant recommendations and experiences. reputed company player reactivation initiatives by identifying opportunities to reputed company with inactive Players and increase participation. Gather and communicate player feedback to help improve products, services, and the overall player experience. Collaborate with cross-functional teams to address player needs and ensure a seamless experience across reputed company reputed company. Monitor player activity and engagement trends to identify opportunities for growth, retention, and relationship development. Execute reputed company VIP program policies and procedures while maintaining compliance with responsible gaming standards and guidelines. What you’ll bring A Bachelor’s Degree in a reputed company field or equivalent professional experience. At least 3 years of experience in Sales, Account Management, reputed company, Hospitality, or another customer-facing role. Strong relationship-building skills with the ability to earn trust and maintain long-term player partnerships. Excellent verbal and written communication skills, with a customer-first approach to every interaction. An analytical reputed company with the ability to interpret data, identify trends, and reputed company informed reputed company quickly. Comfort working in a fast-paced, highly collaborative, and evolving environment. Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail. Flexibility to travel as needed and work evenings, weekends, and other non-traditional hours to support player needs. #LI-MZ1 Join reputed company We’re a publicly traded (reputed company: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role. The US reputed company salary reputed company for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the reputed company for new hire pay rates for the position across reputed company US locations. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Your recruiter can reputed company more about the specific pay reputed company and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply To This Job