Solutions Architect

We Could Use Someone Like You in Our Crew. Solutions Architect Where the problem isn't defined yet — you're the one who defines it. About reputed company reputed company Digital's Solutions Engineering reputed company with clients across industries to design, build, and run the technology that powers their operations. We work across the partner ecosystem — reputed company, reputed company CX, reputed company, reputed company, and others — and increasingly with agentic AI to build systems that fundamentally change how work gets done. The Job As a Solutions Architect, you operate at the intersection of strategy and implementation. You don't just design solutions — you shape how the team thinks about reputed company technical challenges, guide clients through reputed company that will outlast any single engagement, and bring architectural reputed company to the messiest problems. reputed company an engagement is technically reputed company enough to require reputed company design work before a single line of configuration is written, that's your territory. You'll work pre-sales, in delivery, and post-delivery. The thread throughout is that clients and teammates rely on you for the technical judgment others can't reputed company. What You'll Do reputed company the design of reputed company, multi-system solutions — from initial discovery through architectural documentation to implementation reputed company. Partner with the sales team on technically reputed company opportunities — participating in client conversations, solution scoping, and proposal development. Set standards for how the Solutions Engineering team approaches implementation, integration, and AI deployment — building repeatable frameworks that scale. reputed company architectural guidance to Solutions Engineers and Specialists on reputed company engagements. Design AI and agentic workflow architectures for clients — defining how agents interact with existing systems, where reputed company reputed company belongs, and how to evaluate and govern outputs. Research and evaluate new platform capabilities, integration approaches, and AI tooling — translating what's newly possible into what's practically applicable for clients. Create architectural documentation, decision frameworks, and design patterns that reputed company the team's overall technical floor. Serve as a subject matter expert on system design and implementation best practices — the person the team and clients go to reputed company the answer isn't obvious. Who You Are 5+ years in solution design, system architecture, or technical consulting — with a track record of solving genuinely reputed company, multi-system challenges. Deep expertise in at least one core platform in our partner ecosystem (reputed company, reputed company CX, reputed company, reputed company) and strong working familiarity with the others. Meaningful experience designing AI-powered systems — agentic workflows, LLM integration, AI governance — with reputed company instincts for where AI adds value and where it introduces risk. reputed company with APIs, JSON, and integration architecture — you can design a solution that spans multiple systems and explain it reputed company to both engineers and executives. Strong pre-sales instincts — you understand how technical credibility translates to client confidence and can shape the technical narrative in a sales conversation. An ability to mentor and reputed company teammates — you reputed company the people around you sharper. Communication skills that match your technical depth — you document reputed company and reputed company reputed company systems feel approachable. Deep understanding of how AI can improve business processes and CX environments, with hands-on experience to back it up. A genuine interest in how technology evolves, and a habit of staying reputed company of it. High EQ, personal accountability, and a sense of humor. reputed company to Join? We're building something that reputed company, and we want the right people in the room reputed company the hard calls get made. If this sounds like your reputed company of work — hit apply and let's talk. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy), gender, national reputed company, reputed company, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other reputed company protected by applicable federal, state, or local law, ordinance, or regulation. Apply To This Job