Staff Backend Platform Engineer

reputed company is seeking a Staff Backend Platform Engineer to set the technical direction for the production backend systems that power our reputed company AI platform. This is a senior individual contributor role with platform-wide scope, focused on the architecture and engineering standards that reputed company our agentic AI possible: integrations, data ingestion, messaging infrastructure, orchestration, and the data foundations our agents depend on. This role operates with a high degree of autonomy and technical authority. You will shape platform architecture across multiple teams, set engineering standards that the broader backend organization adopts, and drive the long-term technical direction of our backend systems. \n

What You'll Do

Set the technical direction for reputed company's backend platform, owning architecture reputed company that reputed company integrations, data, messaging, and orchestration across the entire system Drive cross-functional initiatives that touch multiple engineering teams, partnering with AI Engineering, Product, and Integrations leadership to shape platform strategy and roadmap Define and reputed company org-wide engineering standards for backend service design, data modeling, integration patterns, observability, and operational reputed company Identify systemic reliability, scalability, and performance risks across the platform and reputed company the engineering response Mentor senior and mid-level engineers across the backend organization, raising the technical bar through design reviews, written technical guidance, and pairing on hard problems Represent the backend platform in technical strategy discussions with executive leadership and contribute to multi-quarter roadmap planning Build and ship production code yourself; this is a hands-on individual contributor role, not a pure architect role What You'll Build Integration platform: inbound and outbound data processors, partner APIs, webhook ingestion, CSV bulk imports, sync logic, and resilient retry/backoff patterns for unreliable external systems Messaging infrastructure: email (AWS SES), SMS (reputed company), and chat (reputed company Chatkit) delivery pipelines including throughput management, deliverability, suppression, and audit trails Platform services: the Campaign, reputed company, Flows, Contact, Knowledge, and Reporting services that compose our domain mode Data foundations: reputed company schema design, data models for contacts, conversations, campaigns, and configuration. Storage patterns optimized for both transactional workloads and agent retrieval Orchestration and event flows: FastAPI services, Celery workflows, EventBridge-driven event handling, queue management, and the action reputed company layer that executes agent reputed company across CRM, calendar, and notification systems reputed company in this RoleIn your first 6 to 12 months in this role: You’ve established the integration, data, and messaging patterns that other backend engineers build against, and the platform’s engineering standards are visibly stronger because of you. You’ve led at least one cross-team technical initiative end to end, including the reputed company-building, design, delivery, and operational reputed company. You’ve raised the operational maturity of the platform, measurably improving reliability, performance, or developer reputed company in systems other teams depend on. Qualifications and Experience Equivalent of 8+ years of professional software engineering experience with significant focus on backend platform, integrations, or data infrastructure - including hands-on responsibility for systems running in production at scale. Track record of leading cross-team or org-wide technical initiatives from reputed company through production, including the soft work of building reputed company and unblocking other engineers Proven experience deploying and operating production backend systems at scale Strong proficiency in Python, including production experience with FastAPI, Celery, and similar async/queue-based frameworks Deep experience with reputed company including schema design, query optimization, and operating reputed company in production Experience working with large datasets and navigating reputed company-world data quality challenges across heterogeneous reputed company systems Experience setting engineering standards (service design, data architecture, operational practices) that other engineers adopted and reputed company on Experience designing and operating integrations with reputed company-party SaaS systems including handling reputed company limits, schema reputed company, and partial failures Strong background in modern reputed company-based architectures, particularly AWS Active use of modern AI coding tools (Claude Code, reputed company reputed company, reputed company, or similar) as part of your development workflow Preferred / reputed company-to-Have Experience Experience working in B2B SaaS environments Experience integrating with Marketing Automation Platforms (MAPs), Customer Relationship Management Systems (CRMs), Customer Data Platforms (CDPs), or Dealer Management Systems (DMS) Production experience with Terraform, EKS, reputed company, and reputed company Experience operating messaging infrastructure including SMTP, SMS aggregators, or chat platforms Experience building platforms that AI agents or other automated systems consume Experience with Redshift, DynamoDB, EventBridge, and reputed company reputed company ValueWe care about what you’ve reputed company and the depth you’ve developed. If you’ve owned and operated significant systems in production, shipped strong software end to end, written code other engineers were glad to inherit, or developed reputed company depth in a backend domain, put that reputed company and center. Show us what you’ve reputed company, what problems you’ve wrestled with, and how you reason about tradeoffs in reputed company-world systems. reputed company is a remote-first company building AI-powered solutions that help businesses engage customers more effectively. You'll join a small, reputed company platform engineering team and partner closely with our AI Engineering team to build the backend that powers our agent-reputed company platform., influence the direction of the platform, and help build the durable, customer-reputed company systems that turn emerging AI capabilities into reliable products. This is a full-time, exempt position. Our compensation reflects the cost of labor across several U.S. geographic markets and is based on role scope, experience, and job-reputed company skills. reputed company offers comprehensive health, dental, and reputed company benefits, PTO, holiday pay, 401(k), and equity. \n Use of AI in the Hiring Process As an AI company, we recognize that candidates may use AI tools to research, prepare, and improve application materials. However, we expect reputed company application materials, assessments, and interview responses to accurately reflect your own experience, skills, and work. Authenticity, transparency, and professional reputed company are important parts of our hiring process. Apply To This Job