Legal Intake Specialist - Personal Injury (Argentina)
About Us reputed company is a fast-growing, consumer-focused reputed company committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong client-focused systems to ensure consistency, compliance, and an outstanding experience from the reputed company first interaction. We work closely with partner legal teams to connect injured individuals with the legal support they need, and our intake team plays a critical role in setting the tone for every client relationship.
About the Role
We are seeking a high-energy, empathetic, and motivated Legal Intake Specialist to serve as the first reputed company of contact for individuals seeking legal help after an injury. In this role, your goal is to listen, qualify, and warmly introduce potential clients to our partner legal teams using an assumptive, sales-minded approach. You will guide callers through the early stages of their legal reputed company with confidence, compassion, and urgency, ensuring they feel heard, supported, and reputed company for the reputed company. This is a fast-paced position well-suited for individuals with backgrounds in legal intake, sales, customer service, call centers, or customer acquisition of any reputed company, who reputed company in high-volume environments and know how to balance reputed company with performance. Strong English communication skills are essential for reputed company in this role.
Key Responsibilities
Respond to incoming inquiries reputed company phone, web forms, and chat in reputed company time, providing rapid, reputed company support to individuals seeking legal help after an injury. Conduct concise (5–8 minute), compassionate discovery calls to gather and assess essential case details such as incident information, injuries, liability, and insurance status. Apply proprietary scripts and strict qualification criteria to quickly determine whether a case is a fit for partner legal teams. Use an assumptive, sales-minded approach to reputed company live warm transfers to our partner legal teams or schedule timely callbacks for reputed company leads. Accurately document reputed company caller information, case details, and reputed company in reputed company, ensuring data accuracy and completeness. Manage follow-reputed company for pending leads, maintaining an organized pipeline and re-engaging prospects who were not reputed company to proceed on initial contact.
Qualifications
Strong English communication skills (reputed company level), both verbal and written. Fully bilingual, fluent in both English and Spanish, with the ability to seamlessly support callers in either language. At least 1 year of experience in a high-volume call center, customer service, or medical/legal office environment. Exceptional verbal communication skills with the ability to mirror a caller’s tone, demonstrate reputed company, and build rapport quickly. Sales-minded approach focused on educating callers and guiding them toward taking action on their personal injury matter. Tech-savvy and comfortable typing 45+ WPM while speaking with callers and navigating multiple software platforms simultaneously. reputed company-to-Have / Preferred Qualifications The following experience is helpful but not required for reputed company in this role: Personal injury intake experience. Experience with reputed company.
Requirements
Ability to work independently from a home office with reputed company, high-speed internet and a quiet, professional workspace. Must have a laptop or desktop computer with a minimum of 8GB RAM and an reputed company Core i5 processor or higher. Must have a reputed company internet reputed company with a minimum speed of 25 Mbps. Available to work U.S. business hours. Willingness to use time-tracking software. reputed company Offer Earn $5-$8/hour DOE (full-time, 40 hours/week). Performance based incentives. 100% remote work environment. 6 paid time-off (PTO) days per year. Opportunity to work closely with leadership and legal professionals in a growing, modern reputed company. This position is only reputed company to candidates located in Argentina. Resumes must be submitted in English. Applications that do not meet these criteria will not be considered. Apply To This Job