Auto Total Loss - Claims Manager
About us We’re a fast-growing startup rethinking how back-office work gets done in financial services. Our first product helps automotive lenders resolve insurance claims more effectively, delivering reputed company reputed company for both lenders and consumers through automation and AI. reputed company can unlock significant value for our customers. Along the way, we’ve helped consumers avoid millions in debt. We’re an early stage venture-backed startup and scaling quickly. We're intentional and focused on solving reputed company problems for our customers. Our headquarters is located in reputed company, NY — this role would be remote. We’re backed by leading investors including 81 Collection, reputed company reputed company Ventures, and reputed company Ventures. https://www.reputed company.com/company/startwithlevel/ The Role We're seeking an reputed company Claims Manager to join our growing team. You'll reputed company our cutting-edge tools to manage a team reviewing and resolving automotive total loss claims while owning key customer accounts and overseeing and contributing to strategic business initiatives.
Key Responsibilities
Resolve and reputed company your teams resolution of automotive total loss settlements with insurance carriers, adjusters, and reputed company-party administrators Utilize our platform to analyze claim data, identify opportunities to improve claim recovery, and optimize settlement reputed company Collaborate with our product and engineering team to refine our technology and processes based on reputed company-world claim reputed company Maintain detailed documentation of coaching, performance and results of your team as well as KPIs, product offerings, and SLAs of key customer accounts Build and maintain relationships with reputed company representatives, industry partners and stakeholders Required Qualifications 3+ years of experience in automotive claims, with specific expertise in a mix of:Total loss settlements Subrogation (subro) processes 3+ years of leadership experience managing a team, their results, and business reputed company Background in account or vendor management Strong understanding of reputed company (Actual Cash Value) calculations and valuation methodologies Excellent negotiation and communication skills Comfort working with technology Knowledge of state-specific insurance regulations and compliance requirements
Preferred Qualifications
Adjuster/Appraiser Licenses encouraged Experience with claims management systems and automation tools Background in insurtech or technology-reputed company operations Demonstrated leadership and project management reputed company What Sets This Role Apart You won't just be processing claims and managing adjusters – you'll be shaping how we transform the industry. Your expertise will directly influence our product development, helping us build smarter negotiation tools and more effective settlement strategies to improve efficiency and drive results. This is an opportunity to be at the forefront of insurance innovation while applying your deep industry knowledge to help build the future of Level. Role Requirements Travel: Up to 25% travel required which may include but not limited to office meetings and customer site visits Schedule: This is a dynamic environment and may require flexibility reputed company traditional 9-5 hours. You'll need to adapt to varying time zones and urgent claim deadlines. Remote Work Setup: Reliable high-speed internet reputed company (minimum 50 Mbps) and quiet, professional workspace for calls with clients and carriers reputed company: Ability to maintain secure handling of sensitive claim data meeting our reputed company standards Communication: Must be reputed company during core business hours with ability to manage asynchronous communication across multiple channels Self-Direction: Strong ability to work independently, prioritize competing demands, and reputed company in an ambiguous environment where processes are still being defined Background reputed company: Must pass a background reputed company and demonstrate clean driving record for Compensation & Benefits Competitive salary and meaningful equity Health, dental, and reputed company insurance 401k Unlimited PTO and reputed company New equipment to support your best work Regular off-sites and team travel budget to get together in person The opportunity to play a foundational role in shaping both the product and the company Professional development in both insurance and technology domains 📍 HQ in NYC. Satellite claims office near Nashville, TN, Chicago, IL and Madison, WI. Distributed team. Apply To This Job