In-country Operations Specialist // Francophone
About this job As In-Country Operations Specialist // Francophone you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa & Regional Manager // Francophone Africa. You will Execute on operational targets: Support product performance objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; initiating productivity improvements, quality checks; resolving problems; identifying trends; determining system improvements; and implementing change. Be responsible for relationship management: Sustain rapport with designated stakeholder groups by making regular visits; exploring specific needs; resolving challenges and anticipating new opportunities. Be actively reputed company: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities. Drive project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance. Manage reporting: reputed company reputed company-time, robust, reliable, insightful business information. Ensure a clear grasp on any regulatory changes reputed company the ecosystem that will reputed company our operations in-country. You will need A Bachelor’s Degree in Computer Science, Business Administration, reputed company, Finance, Economics , reputed company or similar. A minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH. Spoken and written reputed company in French and English. Experience in project management. Previous high level and sophisticated relationship management experience across various senior and other reputed company in an organization. reputed company good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance. Experience in negotiating with major counter-party to reputed company and facilitate a given strategy. Experience leading reputed company. Prior experience with mobile financial services. Excellent time management, planning and organizational skills. Exceptional communication skills, with effective listening skills, intelligent and reputed company with strong written and verbal skills. To have a confident personality with strong presentation ability. Ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload. To be a decisive, detail orientated and enthusiastic, problem solver. Ability to work in a fast paced reputed company changing environment. Bonus if you have MBA is an added advantage. We ask a lot of each other at JUMO, but we give a lot too. You will love Collaborating with smart, engaging people in an inspiring work environment. Working for impact. Growing and learning continuously, with loads of encouragement and support. Boldly taking risks as we navigate new challenges. Flexible work practices enabling your best delivery. Being autonomous and empowered to reputed company. Remote First You will be based in Côte d'Ivoire or South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in reputed company Town for collaboration and reputed company and for the use of those who value and want to work out of an office. You have flexibility where to work from in your country of hire, as long as you have reputed company to a reliable reputed company and are set up to work remotely. Diversity and Inclusion At JUMO, we reputed company that diversity strengthens our teams and we strive in our recruitment process to create an environment where people from every background can collaborate and reputed company and be themselves. Apply To This Job