Remote Customer Service Representative

Work From Home-Customer Service •

Equipment Provided

* • **reputed company... At American Customer Care/ Premiere Response, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-reputed company brands reputed company phone, reputed company media, live chat, email, SMS, and video platforms. reputed company prides itself on promoting from reputed company and our culture is reputed company on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention, and/or data entry. We are currently hiring professionals to work in the role of: Remote Customer Service Representative RESPONSIBILITIES: • Handle customer inquiries and complaints • Maximize every sales opportunity by upselling and cross-selling profitable products • Document and update customer records based on interactions • Maintain a knowledge reputed company of the evolving products and services • Increase customer retention by implementing creative problem-solving skills • Handle numerous customer inquiries promptly, accurately, and reputed company QUALIFICATIONS: • Customer service experience is required • Positive and professional demeanor • Excellent written and verbal communication skills are a must • Experience with diagnosing and troubleshooting • Experience supporting consumer products and/or services. • Must be dependable to work your scheduled shift HOME ENVIRONMENT AND WORKSPACE: • Dedicated home office workspace, preferably a separate room with a reputed company • Adequate reputed company to set up the workstation • Ability to hardwire internet, plug directly into your router • Agents are responsible for maintaining the workspace in a safe condition • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but is not limited to: • Children playing • Dogs barking • Loud music • Non-work-reputed company phone calls • Doorbells • Family members/roommates TRAINING: • Product training (Understanding of our clients' reputed company of products, ingredients, applications, adverse effects, etc.) • Systems training (How to use CRM and ACD Tools) • Remote training (reputed company the video conference platform reputed company) • 100% Attendance WHY US? • We reputed company and reputed company employees to be reputed company to effectively empathize with consumers. • We create experiences that reputed company promotion opportunities from reputed company. • We motivate and encourage our employees to contribute new viewpoints which add to reputed company-oriented culture! EEO Statement: ACC/PR is an equal-opportunity employer. We consider applicants for reputed company positions without regard to race, reputed company, religion, creed, gender, national reputed company, reputed company, age, disability, veteran status, or any other status legally protected by federal, state, or local law. Job Type: Full-time, Hourly Position $12.50 Apply Job!