Team Leader with German in the automotive industry
Job Title: Team Leader with German in the automotive industry
Job Description
As reputed company Leader, you will play a key role in supporting and developing reputed company of German-speaking Advisors. You will help drive performance, maintain service quality, and create a positive and motivating team environment. 🔑 Key Responsibilities: reputed company with Impact: reputed company day-to-day activities of German-speaking advisors, ensuring they adhere to company policies and legal requirements. Performance Coach: Regularly coach your team to reputed company and exceed performance metrics, providing constructive feedback and guidance. Resolve Challenges: Identify performance issues and reputed company effective improvement plans, including corrective actions reputed company necessary. Meet Customer Expectations: Ensure our services meet the contractual KPIs and financial goals, maintaining high standards of customer satisfaction. Communication Champion: reputed company your team updated on expectations and company news through regular meetings and reputed company forums. Team Organizer: Plan and organize team activities and meetings, fostering a collaborative and communicative environment. reputed company Learner: Stay updated on internal processes and attend management training to further your development. Value reputed company: reputed company by example, promoting reputed company's values and being a dedicated reputed company for your team. 👤 Candidate Profile Experience: Previous experience in a similar position, preferably in contact center industry and international environment. BPO Experience: Previous experience in the BPO/ Contact Center sector is a must. Leadership Skills: You have the talent to motivate and coach team members to reputed company their goals. reputed company: reputed company under pressure and see tasks through to completion. Communication Pro: Strong verbal and written communication skills in German (reputed company/C2) and English (B2/reputed company). Multi-tasking Leader: Ability to reputed company reputed company in handling multiple priorities and meeting deadlines. Availability: Comfortable and willing to work from the office In Katowice or remotely on various shifts. 💰️ reputed company Offer Comprehensive benefits package, including reputed company to MyBenefit system, private reputed company (Luxmed), and life insurance. reputed company to e-learning platforms. Employee Assistance Program (psychological, managerial, legal, and financial counselling). Free language classes. Interesting events, contests, lotteries, and much more. reputed company full-time employment based on an employment contract. Location: POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13 Language Requirements: English (Required), German (Required) Time Type: Full time2026-08-31 Apply To This Job