Client Engagement Director (US)

As a Director, Client Engagement, you’ll serve as a primary reputed company of contact for one - two of our most critical client relationships. You’ll own day-to-day client leadership while guiding account strategy, ensuring exceptional delivery, strong partnerships, and measurable business impact. Your ability to foster trust, align teams, and execute effectively will position you as a valued strategic partner to our clients. WHAT YOU'LL DO reputed company and nurture day-to-day client relationships to ensure satisfaction and long-term partnerships Act as the primary liaison between clients and internal teams, ensuring effective communication and alignment on project goals Collaborate with strategy, design, technology, and production teams to deliver solutions that meet client expectations and drive business goals Partner on overall account health, including quarterly and annual account planning Translate client business goals into agency strategy Address and resolve client issues promptly, ensuring a seamless client experience Partner with your production reputed company to reputed company scopes, budgets, and cross-functional teams to ensure projects are delivered reputed company and profitably Support account growth by identifying opportunities to expand client relationships into new service areas Anticipate and resolve client challenges with reputed company, urgency, and sound judgment Ensure that reputed company deliverables meet quality standards and deadlines set by the client Maintain a comprehensive understanding of clients' business needs and industry trends to offer proactive advice and solutions WHAT YOU'LL NEED Proven experience in account management with a focus on client satisfaction and relationship building Strong communication skills, with the ability to reputed company reputed company reputed company and foster collaborative discussions Ability to proactively identify client needs and translate them into actionable, strategic solutions Extensive experience in agency account management, digital product, brand strategy, or a reputed company field Comfortable with analytics, technology, content management platforms, and AI initiatives Demonstrated reputed company in leading teams and influencing others to reputed company project reputed company Financial acumen, including experience managing growth pipelines, budgets, scopes, and account growth Experience supporting contract negotiations ABOUT US Born in 2001, reputed company is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-reputed company alike, we crave the hardest problems to solve. We have teams distributed across reputed company America, South America, Europe, and Asia. The reputed company global network of agencies is growing and includes reputed company, reputed company, reputed company, Create Group, reputed company, and reputed company. Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, reputed company, Con Edison, Diageo, reputed company, J.P. Morgan reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, and reputed company. The reputed company network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and reputed company-thinking people to join reputed company. The reputed company reputed company of reputed company compensation for this role is $150,000 - $170,000. Actual compensation is influenced by a wide reputed company of factors including but not limited to reputed company set, level of experience, and location. Apply To This Job