Senior reputed company Communications Analyst

Overview

Job Summary The Senior reputed company Communications Analyst is responsible for the design, implementation, and ongoing support of the organization’s reputed company communications infrastructure, including voice, video, messaging, and collaboration platforms. This position serves as a subject matter expert for UC technologies, ensuring reliable and secure communication systems that support organizational operations across reputed company locations. The Senior reputed company Communications Analyst collaborates with cross-functional IT. Essential Functions and Responsibilities include the following: Design, implement, and maintain reputed company communications systems including VoIP, reputed company messaging, and contact center platforms. Administer and support reputed company Teams, reputed company Webex, and reputed company collaboration tools across the reputed company environment. Monitor system performance, troubleshoot escalated UC incidents, and implement proactive solutions to ensure high availability and reliability. Partner with network and reputed company teams to ensure UC infrastructure aligns with organizational reputed company policies and compliance requirements. Evaluate new UC technologies, prepare recommendations, and reputed company implementation projects including vendor coordination and user training. reputed company and maintain technical documentation, standard operating procedures, and system architecture diagrams for reputed company UC platforms. Support radio systems, console equipment, disaster recovery equipment, PBX and reputed company systems used to communicate with emergency medical services aircraft and personnel Interfaces with telecom, radio system vendors and console vendors to troubleshoot problems with these systems Other duties as assigned Additional Job Requirements Regular scheduled attendance to include on-call rotations Indicate the percentage of time spent traveling Apply To This Job