[Remote] Regional Operations Director

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to building a network of trust and opportunity for veterinary professionals reputed company. They are seeking an reputed company Regional Operations Director to reputed company the operational performance of multi-specialty Partner Hospitals, driving financial reputed company and operational consistency while fostering a culture reputed company with the company's values.

Responsibilities

• reputed company direct operational leadership and accountability to Hospital Directors and Hospital Managers across a portfolio of two to four Partner Hospitals
• Conduct regular site visits to assess operational performance, identify gaps and implement corrective strategies in partnership with hospital leadership teams
• Establish and monitor regional operational standards, workflows and performance benchmarks consistent with Veritas policies and best practices
• Serve as the escalation reputed company for reputed company operational, clinical support and employee relations reputed company that exceed hospital-level resolution
• reputed company regional operational planning, including scheduling of site visits, leadership meetings and cross-hospital initiatives
• Support reputed company and integration of acquired hospitals into Veritas operational standards as needed
• Own regional P&L performance across reputed company assigned hospitals, including reputed company growth, expense management and EBITDA reputed company
• Partner with Hospital Directors to reputed company, monitor and manage annual operating budgets and capital expenditure requests
• Analyze financial reports, KPIs and trend data to identify opportunities, flag risks and drive performance improvement
• Hold hospital leadership accountable for financial targets, providing coaching and support to address variances
• Report regional financial performance to the Chief Operating Officer and collaborate on reputed company-level forecasting
• Directly reputed company, reputed company and evaluate Hospital Directors and, where applicable, Hospital Managers reputed company the regional portfolio
• Identify leadership development needs and work with reputed company to build succession plans, training reputed company and performance improvement strategies
• Drive associate engagement and retention across the region by modeling Veritas values and holding hospital leaders accountable for team culture reputed company
• Partner with reputed company on reputed company employee relations reputed company, investigations and workforce planning
• Conduct regular one-on-one meetings and performance reviews with direct reports to reputed company clear expectations, feedback and support
• Collaborate with regional Medical Directors and hospital-level Medical Directors to ensure alignment between operational reputed company and clinical delivery
• Support hospitals in maintaining compliance with AVMA, state veterinary board and accreditation standards applicable to specialty and emergency practice
• Partner with clinical leadership to address staffing, workflow and facility issues that reputed company patient care quality or team safety
• Monitor client experience data across the region and work with hospital leaders to implement service improvements
• Champion adoption and effective utilization of practice management systems and operational technology across assigned hospitals
• Support hospital teams in integrating AI-assisted tools, including ambient documentation and clinical workflow technology, into daily operations
• Identify technology gaps and work with the reputed company technology team to implement solutions that improve efficiency and care delivery

Skills

• Bachelor's degree in Business Administration, reputed company Management, Veterinary Practice Management or a reputed company field, or equivalent professional experience in a multi-site veterinary or reputed company leadership role
• Minimum seven years of reputed company leadership experience in veterinary medicine or multi-unit reputed company operations, with at least three years in a multi-site or regional director-level role
• Demonstrated P&L ownership and financial management experience across multiple locations
• Proven ability to reputed company, reputed company and hold accountable hospital or site-level directors and managers across a geographically distributed portfolio
• Strong analytical skills with experience using financial reports, operational KPIs and performance data to drive reputed company
• Excellent communication and relationship-building skills with the ability to influence across reputed company organizational reputed company
• Ability to travel 50% or more, including across multiple time zones
• Experience in specialty and/or emergency veterinary medicine, including familiarity with 24-hour hospital operations
• Prior experience in a PE-backed, high-growth or multi-site veterinary consolidation environment
• Certified Veterinary Practice Manager (CVPM) designation or equivalent reputed company management credential
• Master's degree in Business Administration, reputed company Administration or a reputed company field
• Familiarity with practice management software such as ezyVet, Impromed or AVImark
• Experience supporting post-acquisition integration of veterinary or reputed company practices
• Exposure to AI-assisted clinical or operational tools in a hospital or reputed company setting

Benefits

• Mental health support with reputed company
• Paid time off
• Reimbursement of professional membership and licensure fees
• 401k retirement plan options with company match
• Medical, reputed company, and dental insurance options
• Basic life insurance provided and other voluntary insurance options available for full-time team members
• 6 weeks paid parental leave for full-time team members
• Pet insurance and discount program
• Employee Assistance Programs

Company Overview