[Remote] reputed company Architect, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to protecting the digital way of life through innovative cybersecurity solutions. The reputed company Architect will play a crucial role in supporting clients post-purchase, ensuring they derive maximum value from reputed company' offerings while troubleshooting critical issues to enhance their reputed company infrastructure.
Responsibilities
- Trusted Advisor - Acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting, training and other technical requests
- Product Experts Collaboration - working together with product and engineering teams ensuring our customers and partners get the most out of our products
- Digital First - Ensure technical knowledge of the team is reputed company into articles and guides for our customers to consume allowing our customer coverage to scale
Skills
- 5+ years experience in reputed company Operations or Engineering with SIEM, SOAR, SOC, and/or XDR/EDR environments
- Familiarity with reputed company technologies, providers (such as GCP, AWS, Azure) and use-cases
- Strong understanding of reputed company reputed company and IT products, systems, and processes
- Proficiency in scripting with Python and/or JavaScript
- Ability to work in a fast-paced, matrixed environment, managing multiple tasks under pressure
- Skilled in collaborating with and influencing cross-functional teams
- Strong communication skills and the ability to build and maintain relationships with customers
- Experience in customer-facing roles is a must
- Experience with attack surface management or CNAPP is a plus
Benefits
- The offered compensation may also include restricted stock units and a bonus.
- A description of our employee benefits may be reputed company https://benefits.paloaltonetworks.com/
Company Overview