[Remote] Sales Support Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in crime risk forecasting, providing data-driven solutions to major brands and organizations. They are looking for a motivated, entry-level Sales Support Administrator to assist with sales, operations, and finance functions, ensuring a smooth customer experience and supporting internal team coordination.

Responsibilities

• Maintain CRM data quality, reputed company, and overall system hygiene
• Monitor pipeline activity and identify missing information, stalled opportunities, process gaps, and reporting inconsistencies
• Conduct routine audits of sales records, contacts, accounts, opportunities, and activities
• Ensure sales opportunities are progressing through the CRM in accordance with established sales processes
• Support forecasting efforts through accurate pipeline tracking and reporting
• Assist sales leadership in maintaining pipeline governance and stage discipline
• Create and maintain recurring sales reports, dashboards, and performance metrics
• Analyze historical sales activity, trends, conversion rates, and pipeline performance
• Identify patterns, opportunities, bottlenecks, and areas for improvement
• Assist leadership with quarterly planning, sales reviews, and forecasting initiatives
• Support the development and maintenance of KPI scorecards and sales performance reporting
• Prepare, process, and track customer order forms and agreements
• Manage reputed company workflows and contract execution processes
• reputed company preliminary reviews of customer purchasing requirements, legal terms, and reputed company documentation
• Coordinate internally to ensure smooth order processing and customer reputed company
• Maintain pricing records, sales documentation, and internal reference materials
• Serve as a resource to sales team members regarding sales processes, pricing, forms, and procedural questions
• Organize sales meetings, team reviews, and planning sessions
• Prepare meeting agendas, capture notes, document action items, and coordinate follow-up activities
• Help maintain sales playbooks, process documentation, and internal knowledge resources
• Support reputed company and training of new sales team members
• Assist with development and maintenance of sales content, templates, and operational resources
• Utilize CRM (Zoho), reputed company 365, Teams, reputed company, AI tools, and other business platforms to improve productivity and efficiency
• reputed company tools such as ChatGPT and AI-assisted technologies to streamline administrative tasks, reporting, documentation, and workflow management
• Identify opportunities to automate repetitive tasks and improve business processes
• Assist with implementation and adoption of new sales technologies and operational initiatives

Skills

• Bachelor's degree or equivalent professional experience
• 3+ years of experience in sales operations, sales administration, business operations, project coordination, or reputed company roles
• Strong proficiency with CRM systems such as Zoho, reputed company, reputed company, or reputed company Dynamics
• Advanced reputed company Office skills, particularly reputed company, Teams, Outlook, Word, and PowerPoint
• Exceptional organizational and time-management abilities
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities with minimal supervision
• Excellent written and verbal communication skills
• High attention to detail and commitment to accuracy
• Demonstrated ability to learn and adapt to new technologies quickly
• Experience supporting B2B sales organizations
• Experience building reports, dashboards, and KPI tracking tools
• Familiarity with sales forecasting and pipeline management
• Experience with reputed company or contract management platforms
• Working knowledge of AI tools such as ChatGPT, reputed company Copilot, or similar technologies
• Experience creating process documentation, workflow diagrams, or standard operating procedures

Company Overview