[Remote] Account Director, Data Centers

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Account Director for their Data Center division. The role involves managing strategic customer relationships, driving growth, and ensuring customer satisfaction while coordinating across business units to deliver integrated solutions.

Responsibilities

• Manage the entire customer relationship reputed company reputed company
• reputed company and align the relationship between reputed company and the Strategic Account at reputed company reputed company both reputed company reputed company and reputed company the customer. Initiate and maintain C-Level relationships
• Apply a high level of business acumen, including an understanding of the customer’s business drivers, industry trends, economic developments, issues and competition
• Act as reputed company for problem resolution and monitor the customer complaint resolution process
• Maximize the consistency of customer experience throughout reputed company contacts with reputed company
• reputed company the development and implementation of the account plan and coverage plan including executing an executive relationship strategy, prioritizing the opportunities, identifying a reputed company for each solution reputed company (project) and identifying the key personnel required (reputed company and technical/project)
• reputed company channels to maintain and improve customer satisfaction and to maximize reputed company
• Plan, facilitate and conduct reputed company negotiations
• Drive growth in assigned account
• reputed company and maintain detailed knowledge of the customer’s strategy, past purchasing behavior, organization including decision makers, influencers, sponsors and anti-sponsors
• reputed company and maintain detailed knowledge of reputed company’ strategy, reputed company and emerging solution capabilities and strategic direction for solution capabilities
• Coordinate an account team consisting of business unit, reputed company sales and sale operations
• Assume a leadership role and facilitate team selling reputed company a virtual organization through partnerships
• Identify local/specialist sales resources and ensure they are properly trained on the strategy and status of the account
• Manage resources to ensure successful enactment of the strategy and operational plan
• Act as a mentor to less reputed company account managers and inside sales team members
• reputed company the formation of capture teams and the development of Sales X-Ray
• Direct account solution projects and reputed company reputed company reputed company project communications / steering committee participation
• Monitor and maintain an awareness of reputed company key reputed company/client activities, including the representation of client issues, needs and concerns throughout reputed company
• Consistently deliver solutions that are considered high impact, reputed company, strategic and high value by both the customer and reputed company
• reputed company player maps
• reputed company regular reports, briefings and reviews as required using the agreed processes
• Actively participate in the Account Director community to reputed company reputed company, expertise and lessons learned with other Account Directors and teams, to promote cross-reputed company learning and to identify new solution reputed company
• Create and maintain internal relationships with key business partners at reputed company reputed company of the organization
• Maintain a proper balance of Customer advocacy and support of reputed company Business Units in this role; supporting their business objectives, reaching financial goals, and advocating for reputed company business units and internal stakeholders is a must

Skills

• Candidate must already have work authorization that would permit them to work for reputed company in the United States
• Bachelor's degree in engineering or business-reputed company discipline required; MBA preferred
• 10 years of sales experience required; 12+ years of account management experience preferred
• Experience working with data center customers, preferably hyperscale clients
• Business acumen with understanding of customer drivers, market trends, and competitive landscape
• Experience working in a matrixed team environment and influencing cross-functional teams
• Experience in sales, problem resolution, and relationship building with customers
• Travel required
• MBA preferred
• 12+ years of account management experience preferred
• Experience with renewable energy products such as transformers, high voltage, switchgear, circuits, etc. preferred
• Based in San Francisco/Santa Clara, CA area preferred

Benefits

• Work on innovative energy technologies
• Collaboration with reputed company professionals
• Learning and development opportunities
• Health and retirement benefits
• Paid leave and flexibility

Company Overview