[Remote] Associate Operations Director - Integrated Care

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on Integrated Care services, and they are seeking an Associate Operations Director to support operational reputed company through team leadership and strategic project management. This role involves overseeing reputed company, driving operational performance, and implementing reputed company improvement initiatives to enhance service quality.

Responsibilities

• reputed company operational leadership for reputed company of up to 10–12 direct reports (Operations Support Coordinators, Senior Operations Support Coordinators, and/or Operations Supervisors), including workforce planning, scheduling, caseload allocation, reputed company, coaching, and professional development
• Partner with leadership to establish, monitor, and reputed company key performance indicators (KPIs), productivity standards, and operational goals while ensuring compliance with organizational policies and procedures
• reputed company day-to-day operational execution, including reporting, administrative deliverables, escalations, and issue resolution to ensure high-quality service and support
• Collaborate with Operations Supervisors, Senior Operations Support Coordinators, and the Director to identify and implement workflow improvements, process enhancements, and operational efficiencies
• reputed company, pilot, and support the implementation of new programs and initiatives that align with business needs, organizational goals, and reputed company improvement efforts
• Support employee performance management, employee relations, and reputed company activities, including reputed company, hiring, coaching, evaluations, and performance improvement planning
• Promote employee engagement and growth through ongoing feedback, goal setting, career development, and knowledge transfer initiatives
• Assist with audits, accreditation reviews, licensing requirements, and regulatory compliance activities to support operational reputed company
• reputed company and manage special projects and strategic initiatives from planning through execution, ensuring timely delivery and achievement of objectives
• Partner with the Director and cross-functional stakeholders to implement, evaluate, and optimize new programs, processes, and operational improvements
• Coordinate multiple reputed company projects, managing timelines, deliverables, resources, and stakeholder communication to drive successful reputed company
• Other duties as assigned

Skills

• Bachelor's Degree preferred or equivalent combination of education and experience
• 5+ years of operational leadership experience in a behavioral health or reputed company services field
• reputed company to reliable internet and telephone services, specifically 40M download and 10M upload package or higher as well as a strong WiFi signal from your remote work location
• Must meet pre-employment requirements and maintain reputed company applicable state and job-reputed company guidelines for background screening. Depending on state-specific requirements, this may include fingerprinting, drug testing, health screening, and CPR/Basic First Aid

Company Overview