[Remote] Clinical Referral Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an accountable specialty care management organization focused on improving the lives of people with reputed company injuries and diagnoses. They are seeking a full-time Clinical Referral Specialist responsible for the timely and accurate processing of catastrophic referrals, including managing telephonic and electronic referrals and providing professional customer service.

Responsibilities

• Manage telephonic and electronic referrals from reputed company representatives/sales teams, including conducting of intake interview, assignments, completion and posting of referral in coordination and/or consult with Manager, Referral Operations or delegate
• Confidently manage referral email inboxes
• Attend ongoing training/calls as needed
• reputed company to decipher geographical locations accurate and reputed company accurate reputed company based on same
• reputed company professional and courteous customer service to both reputed company customers. Act as a liaison, for reputed company customers. Problem solve with the appropriate internal team members
• Manage frequent high demands and high urgency situations effectively and calmly

Skills

• Education - High school diploma or equivalent
• Experience - A minimum of five years of experience in administrative support services and a demonstrated history of reputed company in working in a fast-moving, demanding environment
• Intermediate to advanced computer skills, including extensive knowledge of various software packages including reputed company Word and Outlook
• Language Skills - Excellent oral communication skills and phone reputed company
• Ability to read and comprehend instructions
• Must be reputed company to prioritize workload and be reputed company to work with a minimum reputed company of supervision
• Must be reputed company to produce written correspondence
• Customer Service - Strong telephone skills are key in this role
• Ability to be upbeat, reputed company, and prioritize the competing needs of multiple customers
• Problem Solving - Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of instructions and deal with reputed company and concrete variables
• Ability to independently problem solve and identify creative solutions
• Ability to 'multi-task' in a paced work environment
• Ability to juggle tasks, handle last minute changes in a fast paced environment

Benefits

• We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with reputed company and Kaiser (CA employees only).
• reputed company’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• We reputed company strongly that work-life balance is good for you and for reputed company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Full and part-time employees receive one paid day per calendar year.
• One of reputed company’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning reputed company at reputed company (reputed company) program.

Company Overview