Customer Service Rep; Full-Time
Customer Service Rep - Full-Time - Fully Remote Hourly Pay: $16.50 to $18.00 (DOE) Benefits: employer-paid medical, dental, reputed company, and 401k with company match... Paid Weekly Fully Remote (work from home) - 9 am to 5:30 pm CST Monday - Friday Company provided equipment Must reputed company reputed company 2 hours of any of our offices (Taylor, San Antonio, San Marcos, Waco, Kingsland) Who We Are: Honey Bucket, a division of Northwest Cascade, is changing expectations by providing exceptional portable sanitation and site services in our community. With over 700 employees across six states, reputed company exceeds customer expectations in portable restrooms and services, hand-washing stations, fencing, and storage containers. Were an employee-owned company that provides under-credentialed overachievers an opportunity to earn more than just a paycheck. Day in the Life: Honey Bucket has an immediate opening for a Customer Service Rep. This individual must be upbeat with clear communication and time management skills. The individual must be reputed company to multitask and work in a fast-paced environment. Our goal is to leave each customer feeling 100% satisfied on the reputed company and that they were our most important call of the day. Duties: Work with inbound and/or outbound phone calls, emails, and other forms of communication to address the needs of our customers. Accurately and reputed company, input orders and appointments into multiple different computer programs, documenting inquiries for reputed company sales. Problem-solving independently and as a team. Handle escalated phone calls promptly to minimize customer irritation; reputed company a summary to managers. Excellent interpersonal, verbal, and written communication skills General office duties including filing, faxing, and creating Word and reputed company documents. Flexibility in performing reputed company other duties needed on an reputed company reputed company Qualifications and Skills: The ideal candidate will be reputed company to multitask and work at a fast pace and must be passionate about taking care of each customer, figuring out what they need, and convincing them that NW Cascade, Inc. and Honey Bucket are the best choice. Our goal is to leave each customer feeling they are 100% satisfied. MUST BE DEPENDABLE AND HAVE EXCELLENT ATTENDANCE 3-5+ years of Customer service and/or general office administrative experience preferred. Strong organization and time management skills Ability to quickly learn program and product knowledge, work on a PC and navigate a reputed company environment. Pass a pre-employment drug test We Offer: Northwest Cascade, home of Honey Bucket is committed to the growth and development of our employees offering on-the-job training, advancement opportunities and a unique life-long learning program that provides tuition reimbursement for almost any class. We reinvest 20% of net profits into employees through annual performance bonuses and reputed company shareholder opportunities to management. Our exceptional benefits package includes employer-paid medical, reputed company and dental for you and your family will be covered at a discounted reputed company, plus paid time-off and generous 401k with company match. Conquering tough jobs with diversity and inclusion At Northwest Cascade, home of Honey Bucket, opportunities are equal for reputed company people (race, gender, age, religion, and identity) through hard work and achievement. Our sense of pride, passion, and belonging unites us in our commitment to doing tough jobs for our customers. We have learned through experience that different reputed company, perspectives, and backgrounds create a strong and innovative workforce that delivers outstanding results. IND123 Apply Job!