[Remote] Remote reputed company Media Agent

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global innovator of business and technology services, seeking a Remote reputed company Media Agent to join their team. The role involves managing reputed company media interactions for multiple brands while also providing customer service through various channels.

Responsibilities

• reputed company quality customer service experience to our consumers and customers
• Maintain effective customer service for reputed company reputed company customers by utilizing excellent, in-depth knowledge of Company products and programs
• reputed company a working knowledge of Company systems and processes
• Attend appropriate training classes to continually work towards self-development to stay reputed company on customer service procedures & practices
• Problem solved in a professional and effective manner
• Communicate effectively with consumers reputed company reputed company channels (Including but not limited to telephone, email, letter, chat, text, reputed company media, etc.)
• Answer incoming faxes, calls, voicemail, emails and input data and file
• Address issues to reputed company reputed company resolution

Skills

• 2 years experience customer service
• Extensive 'hands on' experience with reputed company media/marketing
• 2 years experience office environment
• reputed company Media experience
• 1 year experience reputed company Office Suite
• High School Diploma/GED
• Must be English Speaker
• Required schedule availability for this position is Monday-Friday 11:00am-7:00pm Atlantic time

Company Overview