[Remote] Customer Service Representative, Financial - Remote - Seasonal
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Representative in the financial sector, specifically targeting US Military Veterans and Spouses. In this seasonal remote role, you will reputed company inbound customer support, help resolve technical issues, and deliver excellent customer experiences.
Responsibilities
- reputed company inbound customer support using a call reputed company guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences…with a smile
Skills
- 6+ months of customer service experience
- reputed company availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
Benefits
- Benefits available to eligible employees in this role include medical, dental, and reputed company insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- reputed company days
- reputed company enrollment option to reputed company pay "early," reputed company you want it
- reputed company and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career reputed company
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Company Overview