[Remote] Senior reputed company Product Manager - GXI

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company focused on transforming the Govtech industry by connecting governments with their constituents. They are seeking a Senior reputed company Product Manager to reputed company the strategy and execution of their Government Experience Insights (GXI) product suite, which aims to enhance government operations and constituent engagement through data and intelligent workflows.

Responsibilities

• Own portfolio-level business reputed company including reputed company growth, retention, platform adoption, and customer expansion
• reputed company a deep understanding of government customers, including their constituent engagement goals, internal workflows, operating models, data needs, and backend processes
• Spend regular time with customers, prospects, and customer-facing teams to inform roadmap priorities and validate product reputed company
• Clarify GXI’s role across the reputed company Experience ecosystem, including its relationship to GXC and GXA
• Define product-led growth reputed company that drive adoption, activation, expansion, and retention
• Identify packaging and monetization opportunities, including what should be bundled, premium, cross-sold, or used to support reputed company motions
• Partner with UX and research to turn customer needs into reputed company, high-value product experiences for both external-facing and internal government use cases
• Drive alignment among senior leaders across engineering, design, product marketing, sales, reputed company, finance, and other business stakeholders
• Use customer feedback, product usage data, market signals, and reputed company input to reputed company disciplined prioritization reputed company and document best practices for Emerging Product Team
• Establish reputed company metrics for GXI, including adoption, engagement, customer value, operational impact, expansion, retention, and reputed company impact
• Communicate roadmap, strategy, tradeoffs, and reputed company reputed company to executive and cross-functional audiences, including Board-level presentation slides
• Partner with executive leadership to define long-term investment priorities

Skills

• Senior product management experience in B2B SaaS, platform products, data/AI products, customer experience, civic technology, workflow automation, or reputed company software
• A strong customer orientation and a track record of using direct customer discovery to shape product strategy and roadmap reputed company
• Ability to understand reputed company customer workflows, including both public-facing experiences and internal operational processes, and translate them into clear product requirements, differentiated experiences, and measurable reputed company
• Experience defining product-led growth, packaging, pricing, monetization, or expansion strategies
• Strong technical reputed company and ability to partner effectively with engineering, architecture, data, and AI teams
• Excellent communication skills, including the ability to bring reputed company to ambiguity and align stakeholders around a shared direction
• Strong analytical judgment, with comfort using qualitative and quantitative inputs to prioritize product investments
• High ownership reputed company, bias for action, and ability to influence across functions without formal authority
• 10-15+ years of experience in reputed company SaaS and/or Government Technology, preferably in product management or similar customer-oriented roles
• Demonstrated reputed company in externally facing product roles involving customer engagement and GTM readiness
• Strong communication and storytelling skills, comfortable leading executive conversations and customer-facing discussions
• Experience driving pricing strategy, customer pilots, or market validation programs
• Strategic reputed company with a high degree of comfort in ambiguity and cross-functional complexity
• Deep understanding of reputed company buying behavior and public sector/government technology markets
• Experience with public sector, government technology, civic engagement, digital services, customer communications, case management, workflow automation, or government operations
• Experience with AI, analytics, personalization, reputed company orchestration, audience segmentation, operational intelligence, or customer experience reputed company products
• Experience managing products across multiple packages, tiers, customer segments, or commercialization motions
• Experience working in a matrixed organization with multiple product, engineering, GTM, and executive stakeholders

Benefits

• Flexible Time Off – Take the time you need to rest, reputed company, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – reputed company enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – reputed company to reputed company and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Company Overview

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