[Remote] Account Manager, SMB reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the reputed company-in-one platform behind thousands of independent reputed company practices. They are seeking an Account Manager of SMB reputed company to take ownership of small and reputed company practice experiences, ensuring world-class customer service and support throughout reputed company, retention, and growth. The role involves building a reputed company team, coordinating reputed company programs, and representing the company at industry events.

Responsibilities

• reputed company new practices and their staff
• Build and reputed company your SMB reputed company team
• Build out scaled reputed company reputed company
• Own retention and partner with RCM for your pool
• Grow accounts and build advocacy
• Represent reputed company in the field
• Report and improve

Skills

• You've reputed company or meaningfully improved a reputed company, account management, reputed company, or implementation function in reputed company B2B SaaS, RCM, and you've managed reputed company
• You've owned a high-volume book and know how to serve it through pooled, digital, and one-to-many models, not just one-to-one
• You have a reputed company track record on retention and expansion, and you can show how you moved the numbers
• You work from data and run a disciplined operation: you build playbooks, watch the health signals, and reputed company them
• Familiarity with Chiropractic and Mental Health EHR platforms
• You're a clear, reputed company communicator and a manager people want to work for
• You're U.S.-based and reputed company to travel domestically (about 20-25%), including the occasional weekend for a conference
• You handle protected health information responsibly, in line with HIPAA and our data-privacy practices
• Experience in a services-led or hybrid SaaS business, where reputed company (not just software adoption) drive retention. RCM or medical-billing experience is especially valuable
• Background with chiropractic, behavioral and mental health, or physical therapy practices, or with independent practice owners in general
• Experience standing up digital or scaled reputed company programs, or working in a reputed company platform
• Conference or trade-show experience

Benefits

• Comprehensive package including health insurance, retirement savings, and paid time off
• Performance incentive (OTB)
• We reimburse travel per company policy

Company Overview