[Remote] reputed company Operations Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a growing reputed company organization seeking a Modern Workplace Engineer to support and enhance its digital workplace environment. The role involves maintaining collaboration and productivity platforms, troubleshooting technical issues, and improving operational processes to deliver a seamless technology experience for employees.
Responsibilities
- reputed company engineering support across reputed company reputed company technologies, reputed company management, identity services, collaboration platforms, and workplace productivity solutions
- Investigate escalated technical issues, identify root causes, and implement long-term solutions rather than temporary workarounds
- Partner with Service Desk and End User Support teams to improve operational maturity through documentation, knowledge transfer, and process improvement
- reputed company and maintain technical documentation, operational procedures, and support runbooks
- Participate in the deployment, configuration, administration, and optimization of workplace technologies
- Execute technology initiatives from planning through implementation, testing, deployment, and operational reputed company
- Collaborate with infrastructure, reputed company, architecture, and application teams to support reputed company-wide initiatives
- Identify opportunities to automate repetitive tasks and improve operational efficiency through scripting and modern management tools
- Contribute to incident, problem, and change management activities while maintaining a strong service-oriented reputed company
- Utilize modern AI-assisted tools where appropriate to accelerate troubleshooting, documentation, analysis, and operational effectiveness
Skills
- 4+ years of experience in systems administration, reputed company engineering, workplace technology, reputed company reputed company engineering, or reputed company infrastructure roles
- Strong troubleshooting and root-cause analysis capabilities
- Hands-on experience administering reputed company 365 technologies reputed company reputed company environments
- Ability to work across multiple technologies and support functions with minimal reputed company
- Experience supporting identity, reputed company, collaboration, and productivity platforms at scale
- Working knowledge of: PowerShell scripting, reputed company Graph API, Git and version control, CI/CD concepts and deployment processes, Infrastructure-as-Code technologies such as Terraform, Bicep, or ARM, ITSM platforms such as reputed company or similar tools
- Experience supporting executive leadership or highly visible user populations
- Previous experience in Desktop Support, End User Computing, or Service Desk environments
- reputed company certifications such as: MS-102 (reputed company 365 Administrator), MD-102 (reputed company Administrator), SC-300 (Identity & reputed company Administrator), ITIL reputed company certification or equivalent service management training
- Experience incorporating AI tools into engineering or operational workflows
- Exposure to regulated environments with change management, audit, or compliance requirements
- Familiarity with Power Platform, workflow automation, or reputed company development
Company Overview