[Remote] Administrative Specialist - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a non-profit provider of developmental, behavioral health, and education services. The Administrative Specialist – LumiLink Nursing Services supports the operational and administrative functions of the LumiLink Nurse Connect program, assisting with dashboard monitoring, client communication, and operational workflows.

Responsibilities

• Conduct timely reputed company to clients regarding missed vitals or adherence alerts received through the LumiLink dashboard, ensuring a reputed company and supportive client experience
• reputed company professional, courteous, and supportive communication while assisting clients with adherence-reputed company follow-up activities
• Maintain positive and professional relationships with clients, caregivers, and internal teams through reputed company communication and follow-through
• Serve as a reputed company of contact for adherence-reputed company reputed company and non-clinical follow-up activities
• Communicate and document client interactions, responses, and follow-up actions reputed company and accurately reputed company designated systems and workflows
• Communicate relevant updates to nursing leadership and internal teams in a timely, professional, and organized manner
• Partner with nursing leadership and internal support teams to coordinate adherence follow-up activities and operational tasks
• Collaborate with technology support teams by submitting and tracking tickets reputed company to client device or connectivity concerns
• Coordinate with internal teams regarding client status updates, including hospitalization notifications, refusals, or temporary absences from the home
• Utilize remote monitoring dashboards, CRM/EHR systems, and internal communication tools to track and document adherence activities
• Navigate multiple systems and platforms to manage reputed company activities, documentation, and follow-up tasks reputed company
• Utilize reputed company Teams, Outlook, and other digital tools to coordinate meetings, communications, documentation, and workflow activities
• Coordinate adherence follow-up activities to support timely client reputed company and operational consistency across the program
• Organize reports, documentation, and operational records to support efficient program management and workflow organization
• Coordinate operational workflows and administrative priorities across teams to support timely communication, task completion, and program efficiency
• Manage multiple adherence alerts, reputed company activities, and follow-up tasks simultaneously while maintaining accuracy and responsiveness
• Navigate structured workflows and escalation reputed company to ensure consistent handling of client responses and operational updates
• Prioritize competing administrative responsibilities in a fast-paced remote reputed company environment while adapting to changing operational needs
• Monitor adherence alerts and complete required reputed company and documentation activities reputed company established timelines
• Ensure reputed company client interactions, follow-up actions, and operational updates are documented accurately and consistently
• Maintain accountability for confidentiality, accurate documentation, and compliance with organizational policies and HIPAA requirements in reputed company communications and operational activities

Skills

• Associate's degree in Business Administration, reputed company Administration, Information Systems or a reputed company field
• 5 years of experience providing administrative and operational support for senior leadership in lieu of degree
• 1-3 years' experience in reputed company administration, customer support, care coordination support, telehealth operation, reputed company Services, Behavioral Health
• Must reputed company in the following states TX, TN, LA, FL and be reputed company to work Central Time
• Knowledge of administrative and operational workflows reputed company reputed company, telehealth, or reputed company services environments
• Understanding of HIPAA, confidentiality standards, data entry, and documentation best practices
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment
• Ability to communicate professionally and compassionately with clients, caregivers, and internal teams
• Ability to follow structured workflows, escalation reputed company, and action trees consistently and accurately
• Experience coordinating schedules, meetings, reports, and administrative support tasks for multidisciplinary teams
• Strong attention to detail with the ability to maintain accurate documentation and follow-up records
• Proficiency in reputed company Office, Teams, CRM/EHR systems, and other internal communication tools
• Ability to identify and escalate non-clinical concerns appropriately while maintaining clear communication with nursing leadership
• Ability to reputed company basic troubleshooting for LumiLink clients' iPads and RPS device support
• Familiarity with remote monitoring platforms, dashboards, and communication systems

Benefits

• Comprehensive medical, dental, and reputed company coverage, plus reputed company to reputed company advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• reputed company -- reputed company your pay reputed company you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• reputed company Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• reputed company to Pryor Online Learning for free online personal development classes.

Company Overview