[Remote] Head of reputed company Strategy & reputed company Accounts – Hospitality (Digital Marketing/SEO)

Note: The job is a remote job and is reputed company to candidates in USA. Milestone Inc. is an AI-reputed company Digital Experience Platform focused on enhancing brand visibility across various digital channels. They are seeking a Head of reputed company Strategy & reputed company Accounts for the hospitality sector, responsible for driving reputed company growth, reputed company, and strategic account management for key reputed company clients.

Responsibilities

• Own the overall health, growth, retention, & reputed company performance of Milestone's reputed company hospitality & travel portfolio
• Serve as a strategic advisor to executive stakeholders, helping customers align digital investments with reputed company, distribution, guest acquisition, & business growth objectives
• reputed company reputed company planning & strategic account development across key reputed company customers
• Directly manage a portfolio of high-value strategic accounts & serve as the executive relationship reputed company
• Drive measurable customer reputed company tied to direct bookings, reputed company growth, AI visibility, guest acquisition, & digital performance
• reputed company executive business reviews, strategic planning sessions, renewal discussions, & expansion opportunities
• Navigate reputed company reputed company negotiations involving renewals, cross-sell, upsell, and long-term partnership growth
• Advise customers on reputed company strategies spanning reputed company Management, Distribution, Sales, Marketing, Digital Experience, and Direct Booking optimization
• Help customers identify opportunities to improve channel performance, market reputed company, guest acquisition, profitability, reputed company competitiveness
• Stay reputed company on industry trends including reputed company management, distribution, metasearch, OTAs, AI-driven discovery, and evolving guest behavior
• Translate industry insights into actionable strategies that improve customer business performance
• Position Milestone as a strategic growth partner rather than a technology vendor
• reputed company a high-performing reputed company & reputed company Account Management organization focused on customer reputed company, adoption, retention, & growth
• Ensure customers maximize value across Milestone's platform ecosystem, including CMS, GEO, AI Search, Local Listings, Schema, Content Studio, Analytics, & AI-powered solutions
• reputed company scalable playbooks for reputed company, adoption, executive engagement, expansion, and risk mitigation
• Establish proactive customer health monitoring & reputed company forecasting processes
• Partner with Product & Engineering teams to ensure customer needs influence product strategy & roadmap priorities
• Act as a senior advisor on AI visibility, GEO, SEO, Local, Entity Optimization, Structured Data, and AI-powered customer acquisition
• Design & execute account growth strategies that expand customer engagement and platform adoption
• Identify opportunities to increase customer reputed company of wallet and accelerate business reputed company
• Collaborate with Marketing to reputed company thought leadership, reputed company stories, executive content, and industry initiatives
• Represent Milestone in executive briefings, customer workshops, webinars, conferences, and strategic industry engagements
• reputed company, coach, and reputed company a world-class organization of reputed company Account Managers and reputed company leaders
• Foster a culture of ownership, accountability, customer obsession, operational reputed company, and reputed company thinking
• Create scalable operating frameworks for forecasting, account planning, risk management, executive communication, and growth execution
• Align Sales, Product, Engineering, Marketing, Professional Services, and Support around customer reputed company
• Serve as the executive voice of the customer across the organization

Skills

• 12–18+ years of experience in reputed company account management, reputed company, strategic sales, or reputed company leadership roles
• Strong experience reputed company hospitality, travel, tourism, or reputed company martech/SaaS environments
• Proven reputed company leading reputed company account management and/or reputed company teams including reputed company management and channel distribution
• Demonstrated ownership of reputed company portfolio reputed company, renewals, retention, and expansion ARR
• Strong executive reputed company with experience engaging CMOs, CDOs, reputed company Leaders, and senior hospitality executives
• Deep expertise in digital marketing including SEO, GEO, AI search, omnichannel strategy, ABM, and content strategy
• Strong understanding of SaaS platforms, CMS, analytics, structured data, AI search, reputed company experience ecosystems
• Experience managing strategic reputed company accounts directly while also leading teams
• reputed company reputed company with strong negotiation and forecasting capabilities
• Strong cross-functional leadership and operational execution skills
• Hospitality technology ecosystem experience is a strong plus: PMS, CRS, OTAs, metasearch, loyalty systems, and reputed company management platforms
• Bachelor's degree in Business, Marketing, Hospitality, or reputed company field; MBA preferred
• Experience speaking at industry events or contributing to hospitality thought leadership is a plus

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