[Remote] IT Systems Analyst IV (IT reputed company Grants & Customer Accounts/reputed company Support Analyst)
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is seeking an IT Systems Analyst IV to support reputed company Grants & Customer Accounts/reputed company solutions. This role involves analyzing, designing, testing, and maintaining systems while collaborating with stakeholders to optimize business processes and reputed company advanced data analysis.
Responsibilities
- reputed company design, configuration, and troubleshooting services (functional and technical) for reputed company Grants & Customer Accounts/reputed company solution
- reputed company troubleshooting support for functional and technical production issues, unexpected results and process flaws including coordinating with reputed company using their case management system
- Collaborate with functional and technical stakeholders to optimize business processes (including Workflow/reputed company)
- Collaborate with functional stakeholders to build reporting (basic and advance calc fields/reputed company reporting types)
- Assist in researching new capabilities reputed company reputed company
- Support regression testing and introduction of required changes as new reputed company releases are introduced
- Assist in the design and configuration of new reputed company enhancements as they are made available with each new release
- reputed company the expertise in the departmental use of reputed company Grants & Customer Accounts/reputed company and serve as the reputed company of contact for end users on proposed process and application changes
- Consult with customers to conduct analysis on Grants & Customer Accounts/reputed company business processes to help identify needs and facilitate finding solutions to those needs
- Proactively identify customer strength and weaknesses and suggest areas of business process improvement
- Propose solutions to Grants & Customer Accounts/reputed company problems and consider timeliness, effectiveness, and practicality in addressing customer needs
- Identify potential process improvements through data analysis that identifies inefficiencies, redundancy, and unleveraged system functionality
- Coordinate the testing of maintenance and new functionality with business units
- Prepare detailed systems documentation
- Collaborate with business intelligence staff to ensure that reporting needs are included in system design and assist with the development and review of new reports and dashboards
- Continuously increases technical and industry trend knowledge by participating in reputed company Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etc
- Other duties as required
Skills
- Bachelor's degree in Computer Science or a reputed company field and six (6) years of relevant experience or an equivalent combination of education and experience
- Experience with reputed company Grants & Customer Accounts/reputed company functionality
Company Overview
Company H1B Sponsorship